Jaelynn Olvera
Las Vegas
Summary
Positive, adaptable, and reliable with strong commitment to any tasks.
Retains multiple transferrable skills, and a willingness to learn and grow in every setting. Brings foundational understanding of professional office and restaurant procedures as well as proficiency in handling correspondence and data entry. Looking for challenging new opportunities to utilize related work experiences while continuing education.
Overview
3
3
years of professional experience
Work History
Crew Member
Raising Cane's Chicken Fingers
06.2025 - Current
- Provides outstanding customer service, ensuring a positive drive-thru experience for all patrons.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Works well with teammates and accepted coaching from management team.
- Manages restocking supplies, cleaning, and organization of workstation efficiently.
- Operated cash register to ring up final bill and process various forms of payment.
Office Services Representative
Backus Burden
07.2024 - 06.2025
- Managed incoming calls and directed inquiries to appropriate departments.
- Maintained office supplies inventory, ensuring timely replenishment and organization.
- Performed clerical duties such as filing, photocopying, scanning, and faxing documents.
- Ensured punctual delivery of mail and packages by managing internal mail distribution system effectively.
- Maintained confidentiality of sensitive documents, safeguarding company information from unauthorized access.
Crew Shift Leader
The Bagel Nook
10.2022 - 06.2024
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained new crew members on operational procedures and customer service best practices.
- Managed crew schedules to optimize labor efficiency during peak hours.
- Conducted inventory checks, maintaining accurate stock levels for smooth operations.
- Performed cashiering duties, collected orders from restaurant patrons, payment handling, and boosted customer satisfaction with prompt and courteous service, addressing inquiries and complaints efficiently.
Education
High School Diploma -
Palo Verde High School
Las Vegas, NVSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Scheduling
- Filing systems
- Telephone inquiries
- Team management
- Employee training
- Attention to detail
Timeline
Crew Member
Raising Cane's Chicken Fingers
06.2025 - Current
Office Services Representative
Backus Burden
07.2024 - 06.2025
Crew Shift Leader
The Bagel Nook
10.2022 - 06.2024
High School Diploma -
Palo Verde High School