JaeLynn Robertson
Spokane,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Crew Trainer
Mcdonalds
08.2017 - Current
- Developed a skill to operate a POS system to take orders and cash out in a timely manner while giving excellent service to over 400 cars per shift
- Organized the store to be up to date on cleanliness standards, health safety, and food safety for the store's Ecosure visits
- Took initiative to do extra cleaning and pay close attention to food prep before giving it to customers to ensure satisfactory visits from Ecosure and customers experience
- Trained new members on the POS system, taking orders, and how to keep up to date on the store's cleanliness standard as well as the food and healthy safety
- Stepped up for managers when they needed extra help by running the floor, giving out and covering breaks, making sure everyone was in a position they excelled at to give our best customer service.
Sales Representative
Caramel Kitchen
11.2016 - 01.2017
- Sold the most products for three months in a row
- Established good relationships with customers to make sure they are satisfied with the product and come back
- Took the initiative to travel to different stores to represent the company and their products when short staffed while giving exceptional customer service.
Education
Member of the National Society of Collegiate Scholars
02.2024
Bachelors of Arts in psychology -
Eastern Washington University
Cheney, WA06.2023
Skills
- Group Instruction
- Decision-Making
- Class Scheduling
- Organization
- Behavioral support
- Active Listening
Volunteer Experience
Lewis & Clark High School
11/2014 - 11/2019.
Spent over 100 hours a year volunteering for the boys basketball team for both varsity, junior varsity, and freshman teams. I Prepped uniforms before and after games, organized away games and the snacks for the away games. Did score book for all three teams and during practice times for all three did the scoreboard. Cleaned their uniforms, bags, water bottles, and closet where all the equipment was stored. Recruited and trained other managers for junior varsity and the freshmen boys basketball team each year. Handled disgruntled parents while also coordinating practice times, once a week team dinners, any allergies the players had with said parents, and curated the schedules for away games.
Timeline
Crew Trainer
Mcdonalds
08.2017 - Current
Sales Representative
Caramel Kitchen
11.2016 - 01.2017
Member of the National Society of Collegiate Scholars
Bachelors of Arts in psychology -
Eastern Washington University