Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaelynn Shelton

Derby,CT

Summary

A seasoned and driven manager with extensive experience in the dynamic coffee shop industry. Skilled in team leadership, operational enhancement, and fostering customer satisfaction. Adept at problem-solving, managing multiple responsibilities, and cultivating a positive work atmosphere. Eager to leverage my organizational and interpersonal abilities in a new and stimulating role to advance my career and contribute to diverse work settings. A quick learner who may inquire frequently, but this is solely to ensure I can perform my duties independently when not under supervision or support.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Starbucks
Monroe, Connecticut
07.2025 - Current

The responsibilities of the position include the following: - Lead and supervise a team of baristas during daily store operations - Delegated tasks and coordinated team workflow to streamline daily store operations. - Trained and coached new employees on customer service and company standards, enhancing team knowledge and performance Open and close the store while following safety, security, and cash-handling procedures - Resolve customer concerns and make real-time decisions in a fast-paced environment - Monitor inventory and communicate supply needs to management - Handle cash management, register procedures, and daily Assisted store management with staffing, scheduling, and operational needs to optimize daily processes day-to-day operational needs

  • Supervised daily operations to ensure high-quality customer service and consistent product delivery.
  • Trained and mentored team members to elevate skill levels and support overall operational effectiveness.
  • Implemented inventory management practices to optimize stock levels and reduce waste.

Management

Shearwater Coffee Bar
Fairfield, Connecticut
04.2023 - 07.2025

The responsibilities of the position include the following:
- Supervising staff members
- Developing weekly work schedules
- Conducting inventory assessments
- Collaborating with suppliers
- Executing purchase orders
- Managing cash transactions and deposits
- Preparing food items
- Serving as a barista
- Proficient use of Excel, Word, and PowerPoint

Warehouse Associate

Amazon
Trumbull, Connecticut
11.2022 - 05.2023

The responsibilities of the position include the following:
- Scanned and sorted incoming items to ensure accurate organization into designated containers, supporting streamlined, maintained accurate item placement and organization, enhancing operational efficiency in warehouse activities house operations
- Located and tracked designated containers based on shipment lists prepared and organized containers for shipment and loading onto outbound trucks, ensuring timely product delivery and loading onto outbound trucks
- Worked efficiently in a fast-paced environment while maintaining accuracy and attention to detail
- Followed established scanning, sorting, and shipping procedures to ensure orders were processed correctly

  • Operated warehouse equipment to receive, store, and distribute products efficiently.
  • Monitored and updated inventory levels to ensure accuracy., ensuring accurate stock counts and timely replenishment.
  • Trained new associates on safety protocols and operational procedures.

Management

Popeye's
Bridgeport, Connecticut
05.2019 - 02.2022

Oversaw staff, performed inventory assessments, ordered supplies, managed cash handling and deposits, prepared food items, and used Excel and Word applications.

- Supervised and supported team members to maintain efficient daily restaurant operations
- Delegated tasks and coordinated staff responsibilities to ensure smooth workflow during busy periods
- Conducted inventory assessments and monitored product levels to maintain adequate supplies
- Ordered and received supplies while maintaining accurate inventory records
- Managed cash transactions, register operations, and daily deposits with attention to accuracy and security
- Trained and coached employees on operational procedures, customer service, and company standards
- Used Microsoft Excel and Word to assist with administrative and operational tasks
- Addressed customer concerns and resolved day-to-day operational issues in a fast-paced environment

Education

Associate of Science - Software Engineering

Housatonic Community College
Bridgeport, CT
01-2027

Skills

Technical Skills

  • Java
  • Python
  • JavaScript
  • HTML & CSS
  • SQL
  • MySQL
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Git & GitHub
  • Windows Troubleshooting
  • Basic Networking
  • Database Management
  • Software Troubleshooting

Professional Skills

  • Team Leadership
  • Staff Training & Development
  • Customer Service
  • Problem Solving
  • Communication
  • Time Management
  • Organization
  • Microsoft Office
  • Inventory & Operations Management
  • Conflict Resolution

Timeline

Shift Supervisor

Starbucks
07.2025 - Current

Management

Shearwater Coffee Bar
04.2023 - 07.2025

Warehouse Associate

Amazon
11.2022 - 05.2023

Management

Popeye's
05.2019 - 02.2022

Associate of Science - Software Engineering

Housatonic Community College
Jaelynn Shelton