
A seasoned and driven manager with extensive experience in the dynamic coffee shop industry. Skilled in team leadership, operational enhancement, and fostering customer satisfaction. Adept at problem-solving, managing multiple responsibilities, and cultivating a positive work atmosphere. Eager to leverage my organizational and interpersonal abilities in a new and stimulating role to advance my career and contribute to diverse work settings. A quick learner who may inquire frequently, but this is solely to ensure I can perform my duties independently when not under supervision or support.
The responsibilities of the position include the following: - Lead and supervise a team of baristas during daily store operations - Delegated tasks and coordinated team workflow to streamline daily store operations. - Trained and coached new employees on customer service and company standards, enhancing team knowledge and performance Open and close the store while following safety, security, and cash-handling procedures - Resolve customer concerns and make real-time decisions in a fast-paced environment - Monitor inventory and communicate supply needs to management - Handle cash management, register procedures, and daily Assisted store management with staffing, scheduling, and operational needs to optimize daily processes day-to-day operational needs
The responsibilities of the position include the following:
- Supervising staff members
- Developing weekly work schedules
- Conducting inventory assessments
- Collaborating with suppliers
- Executing purchase orders
- Managing cash transactions and deposits
- Preparing food items
- Serving as a barista
- Proficient use of Excel, Word, and PowerPoint
The responsibilities of the position include the following:
- Scanned and sorted incoming items to ensure accurate organization into designated containers, supporting streamlined, maintained accurate item placement and organization, enhancing operational efficiency in warehouse activities house operations
- Located and tracked designated containers based on shipment lists prepared and organized containers for shipment and loading onto outbound trucks, ensuring timely product delivery and loading onto outbound trucks
- Worked efficiently in a fast-paced environment while maintaining accuracy and attention to detail
- Followed established scanning, sorting, and shipping procedures to ensure orders were processed correctly
Oversaw staff, performed inventory assessments, ordered supplies, managed cash handling and deposits, prepared food items, and used Excel and Word applications.
- Supervised and supported team members to maintain efficient daily restaurant operations
- Delegated tasks and coordinated staff responsibilities to ensure smooth workflow during busy periods
- Conducted inventory assessments and monitored product levels to maintain adequate supplies
- Ordered and received supplies while maintaining accurate inventory records
- Managed cash transactions, register operations, and daily deposits with attention to accuracy and security
- Trained and coached employees on operational procedures, customer service, and company standards
- Used Microsoft Excel and Word to assist with administrative and operational tasks
- Addressed customer concerns and resolved day-to-day operational issues in a fast-paced environment
Technical Skills
Professional Skills