7+ years of experience building and leading Human Resources and Talent Acquisition functions in fast-paced, startup, and high-growth environments.
Demonstrated success in designing and executing seamless onboarding programs that enhance employee engagement and retention.
Expertise in full-cycle recruitment, employee relations, HR compliance, benefits administration, policies and procedures, and training and development.
Human Capital expert with specialization in Employee Relations, Policies and Procedures, Employee Benefits, Team-Building, Training and Development, Vendor Negotiations, Process Improvement, HR Compliance, Restructuring Workflows and more.
Experienced in multi-state HR management, overseeing compliance and employee relations across 30+ states.
Multilingual professional fluent in English and semi-fluent in Spanish, Dutch, and Papiamento.
Overview
7
7
years of professional experience
Work History
People Operations Manager
Pager, Inc.
06.2022 - Current
Designed and implemented streamlined Leave of Absence process, ensuring compliance with FMLA, ADA, and state regulations.
Served as primary contact for employees on LOA, managing communication, documentation, and return-to-work coordination.
Partnered with Guardian to administer STD, LTD, and privatized state leave programs, enhancing processing efficiency.
Created training materials and toolkits to ensure consistent handling of leave requests across organization.
Managed end-to-end administration of employee benefits, including medical, dental, vision, and retirement programs.
Developed and delivered engaging new hire benefits presentations to enhance employee understanding.
Negotiated vendor relationships for annual renewals and open enrollment processes to secure competitive offerings.
Partnered with immigration counsel to manage H-1B and PERM immigration cases, ensuring compliance with legal requirements, and timely processing.
Oversaw compliance with labor laws and company policies across all HR functions.
Senior Talent Acquisition Recruiter
Athena Medical Management Group LLC
09.2021 - 06.2022
Managed full-cycle recruitment for over 10 organizations across Florida, including physician practices and surgery centers.
Executed employee onboarding processes, including offer negotiations, welcome communications, and background screenings.
Handled requisition load of 15-20 open positions simultaneously, covering diverse roles such as Medical Assistants and Nurses.
Developed and implemented onboarding strategies that enhanced candidate experiences across all organizations.
Maintained a pipeline of qualified candidates to fill open positions efficiently.
Coordinated and tracked new-hire background checks and drug screenings to ensure compliance.
Administered employee referral tracking and ensured timely payment of referral bonuses.
Established policies and procedures focused on employee onboarding and retention.
Human Resources Manager
CenTrek Transportation & Call Center Systems
Margate
10.2020 - 09.2021
Successfully managed a Human Resources department of 250+ employees within offices in New York, Florida and Puerto Rico.
Manage and Track all employee relations inquiries; and assist in a timely manner.
Coordinate, create and update employee handbooks as needed.
Ensure company policies and procedures are being followed and adhered to.
Provide management with Human Resources support as needed.
Create and nurture a positive work environment for employees.
Keep up to date on employment laws in: New York, Florida and Puerto Rico.
Coordinate weekly reports with payroll department.
Assist in any benefits related requests, FMLA, Maternity leave, sick leave, etc. (Ensured all requests are properly tracked and maintained in company HRIS systems).
Maintains the work structure by updating job requirements and job descriptions for all positions.
Updates and uploads all employee records as needed; ex. Employee reviews, Corrective Actions, etc.
Ensure employee shifts are updated in coordination with management requests.
Train, supervise and manage staff - HR Assistant/Recruiter.
Sourced and created effective candidate pipelines for all open roles in our offices in Florida, New York and Puerto Rico.
Full-Cycle Recruitment for all open positions throughout the organization.
Screen candidates and assess which ones would be a fit for current open positions.
Primary point of contact for the candidate throughout their recruitment experience.
Creating Onboarding procedure and steps as it pertains to new hires.
Coordinate interviews and contact applicants, as needed.
Extended and negotiated offers to candidates.
Complete all employee onboarding - Send out offer letter, initiate background screening and drug testing procedures, assist new-hires in completing all necessary onboarding documents prior to their first day.
Create and prepare Job Offer letters and organization welcome emails.
Builds and maintains solid relations with new hires, providing support and assistance through the recruitment and onboarding process and beyond.
Initiated and tracked Background Checks and Drug testing Procedures.
Foster long-term relationships with past candidates, potential candidates, as well as maintain relationships with community partners.
Craft and update job descriptions, as needed.
Organize and track our employee referral program; coordinate with payroll once employee referral bonuses need to be paid out.
Continuously meet hiring goals for all departments and the organization.
Created employment flyers that will be disseminated to local establishments to increase interest in language-based needs within the organization. (Russian, Chinese, Spanish)
Track employment turnover within each department as well as the organization.
Maintain and create all new employee I. D's in Cloud Badging system. (Collect badges when employees have been terminated or resigned)
Talent Acquisition Coordinator
CenTrek Transportation & Call Center Systems
Margate
07.2020 - 10.2020
Sourced and created effective candidate pipelines for all open roles in our offices in Florida, New York and Puerto Rico.
Full-Cycle Recruitment for all open positions throughout the organization.
Screen candidates and assess which ones would be a fit for current open positions.
Primary point of contact for the candidate throughout their recruitment experience.
Creating Onboarding procedure and steps as it pertains to new hires.
Coordinate interviews and contact applicants, as needed.
Extended and negotiated offers to candidates.
Complete all employee onboarding - Send out offer letter, initiate background screening and drug testing procedures, assist new-hires in completing all necessary onboarding documents prior to their first day.
Create and prepare Job Offer letters and organization welcome emails.
Builds and maintains solid relations with new hires, providing support and assistance through the recruitment and onboarding process and beyond.
Initiated and tracked Background Checks and Drug testing Procedures.
Foster long-term relationships with past candidates, potential candidates, as well as maintain relationships with community partners.
Craft and update job descriptions, as needed.
Organize and track our employee referral program; coordinate with payroll once employee referral bonuses need to be paid out.
Continuously meet hiring goals for all departments and the organization.
Created employment flyers that will be disseminated to local establishments to increase interest in language-based needs within the organization. (Russian, Chinese, Spanish)
Track employment turnover within each department as well as the organization.
Maintain and create all new employee I. D's in Cloud Badging system. (Collect badges when employees have been terminated or resigned)
Human Resource Administrator
Hard Knocks Field LLC.
Plantation
09.2018 - 05.2019
Conducted prospective employee interviews via phone and in-person.
Managed HR department functions and personnel effectively.
Onboarded new employees, facilitating smooth transitions into roles.
Organized and maintained accurate personnel records.
Updated internal HR databases to ensure data integrity.
Processed unemployment and Child Support requests promptly.
Oversaw recruiting software management for platforms like Indeed and LinkedIn.
Identified onboarding improvement opportunities, implementing changes to enhance processes.
Education
MBA - Human Resources
Nova Southeastern University
Fort Lauderdale, FL
01.2018
Bachelor of Science - Business Administration, Human Resources
HR Administrator/Benefits Specialist/Safety Compliance Manager at Imperial Bag & Pager CoHR Administrator/Benefits Specialist/Safety Compliance Manager at Imperial Bag & Pager Co