Jae'Munique Harry
New York,USA
Summary
Dynamic Program Manager with over 10 years of experience in executive administrative roles, specializing in customer relations, event planning, and office management. Recognized for building strong professional connections and delivering impactful presentations while maintaining a composed and consistent approach to fostering relationships and achieving strategic objectives. Proven ability to coordinate complex programs and manage multiple priorities effectively, utilizing exceptional organizational and communication skills to ensure project alignment and success. A history of promoting team collaboration and adaptability in fast-paced environments underscores a commitment to driving results.
Overview
14
14
years of professional experience
Work History
Program Coordinator
1199 SEIU Funds
12.2024 - Current
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Managed budgets and resources for successful execution of multiple programs simultaneously.
- Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
- Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
- Championed program improvement initiatives based on stakeholder feedback, demonstrating adaptability and a commitment to excellence.
- Cultivated a collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.
- Assisted in the development of grant proposals, securing funding for vital program initiatives.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Increased participant engagement by tailoring program content to meet diverse community needs.
- Coordinated with multiple departments to ensure seamless execution of events, leading to enhanced operational efficiency.
- Oversaw staff schedules and assignments to handle programming demands.
- Verified accuracy of program laws and compliance with FCC rules and regulations.
Program Manager
Vanguard Staffing Agency
04.2024 - 11.2024
- Coordinate academic calendar, ensuring timely updates and accuracy.
- Support faculty with administrative tasks, enhancing communication and efficiency.
- Track student placements, maintaining comprehensive records.
- Act as primary contact for students and faculty, fostering strong relationships.
- Spearheaded cross-departmental initiatives, driving alignment and achieving seamless execution of strategic goals.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
Executive Assistant to CEO
Reproductive Medicine Associates LLC
06.2021 - 12.2023
- Coordinate executive schedules, enhancing strategic planning and operational efficiency.
- Manage confidential information, ensuring compliance and data integrity.
- Facilitate communication between leadership and stakeholders, improving collaboration.
- Coordinated cross-functional teams to drive successful project outcomes, fostering a culture of teamwork.
- Introduced digital tools that improved data management, optimizing resources and reducing manual errors.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Organized and coordinated conferences and monthly meetings.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Answered high volume of phone calls and email inquiries.
Interim Medical Education Coordinator
Reproductive Medicine Associates LLC
06.2021 - 12.2023
- Coordinated weekly lectures and research meetings.
- Managed fellows' calendars.
- Provided support to residents during and after rotation.
- Provided welcome packets to all rotating residents which include: pretest, posttest, readings, and a guide which helped them navigate their rotation.
Administrative Assistant to Unit Director and Nurse Manager
Mount Sinai Morningside
07.2017 - 05.2021
- Admitted and discharged patients.
- Coordinated departmental meetings.
- Performed electronic and hard copy file management of confidential materials.
- Answered phones, screened calls, interceded, or provided customer support.
- Assisted in the preparation of letters, memorandums, office correspondence.
Environmental Service Attendant
Beth Israel Medical Center
03.2013 - 05.2017
- Cleaned and maintained supplies assigned to patient and non-patient areas.
- Dusted and cleaned furniture, windowsills, light fixtures, vents, ledges, blinds, shades, radiators, doors and frames to ensure patient comfort.
- Used cleaning solutions and supplies as tools.
Executive Assistant
RedAlert Productions
01.2012 - 02.2013
- Met and greeted high level clients and visitors.
- Planned and scheduled meetings, maintained calendar utilizing Outlook.
- Coordinated prospect meetings, including target research, scheduling, and briefing materials.
- Coordinated invoices and check requests processing.
- Formatted news articles in news clip format for clients.
Education
Bachelor’s Degree - Business Administration
Lehman University
The Bronx, NY09.2025
Liberal Art’s Associates Degree - Liberal Art’s
Hostos Community College
The Bronx, NY01.2021
Skills
- Travel Arrangements
- Travel Planning
- Expense Reports
- Reservations
- Catering Arrangements
- Office Management
- Event Planning
- Office Administration
- Front Office
- Dictation
- Office Supply Management
- Event Management
- Audio Transcription
- Project management
- Scheduling proficiency
- Expense tracking
- Budget coordination
- Data verification
- Analytical thinking
- Team building
Accomplishments
- Strategic Calendar Coordination: Enhanced academic calendar accuracy by applying a focused and rational approach to timely updates, leading to improved faculty communication and efficiency at Vanguard Staffing Agency.
- Effective Client Interaction: At RedAlert Productions, met and greeted high-level clients with an unassuming and approachable demeanor, fostering positive professional connections and enhancing client satisfaction.
- Cross-Functional Team Leadership: Coordinated cross-functional teams at Reproductive Medicine Associates LLC, driving successful project outcomes through a composed and consistent approach, fostering a culture of teamwork.
- Conceptualized and developed the Cultural Awareness program by highlighting each months awareness and focal point.
PERSONALITY STRENGTHS
- Conventional – Adheres to established processes and methods
- Flexible – Adaptable while maintaining stability and success
- Engaged – Excels in teams and one-on-one interactions
- Accommodating – Diplomatic and accepting of others’ needs
- Composed – Remains calm under pressure
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Program Coordinator
1199 SEIU Funds
12.2024 - Current
Program Manager
Vanguard Staffing Agency
04.2024 - 11.2024
Executive Assistant to CEO
Reproductive Medicine Associates LLC
06.2021 - 12.2023
Interim Medical Education Coordinator
Reproductive Medicine Associates LLC
06.2021 - 12.2023
Administrative Assistant to Unit Director and Nurse Manager
Mount Sinai Morningside
07.2017 - 05.2021
Environmental Service Attendant
Beth Israel Medical Center
03.2013 - 05.2017
Executive Assistant
RedAlert Productions
01.2012 - 02.2013
Bachelor’s Degree - Business Administration
Lehman University
Liberal Art’s Associates Degree - Liberal Art’s
Hostos Community College
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