Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Rogers

Palm Bay

Summary

Friendly and customer-focused Server with strong interpersonal talents and POS system proficiency. Comfortable working independently and collaborates well with coworkers and supervisors. Makes quick and quality customer service and business decisions within a fast-paced, high-volume environment.

Overview

3
3
years of professional experience

Work History

Server

Longhorn Steakhouse
01.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Lifestyle Consultant

Massage Heights
08.2024 - 01.2025
  • Pitch/sell wellness programs to guests to increase client retention and sell gift cards and retail products to clients and guests - assist with understanding programs as well
  • Answer phones to assist clients and guests with their needs
  • Book appointments and recommend services for guests based on preferences as well as close invoices
  • Perform inventory weekly on all retail products
  • Complete laundry daily for retreat functionality and sanitize the restrooms nightly
  • Check all treatment rooms to ensure they are properly set up for the next day
  • Cash handle daily

Resident Assistant

Florida Atlantic University
08.2023 - 05.2024
  • Supervised 50+ residents, ensured safety, and community: reduced incidents and improved satisfaction
  • Resolved conflicts and improved communication, promoted a harmonious living environment
  • Implemented community-building events, improved overall campus experience for residents
  • Provided mentorship and resources to promote student success in academic and personal growth
  • Maintained safety protocols and documentation to ensure compliance with university policies
  • Performed operations by watching building cameras and checking in and out residential keys with digital documentation

Server

Cracker Barrel Old County Store
03.2022 - 08.2022
  • Took guests' orders, delivered food and drinks, as well as bussed empty dishes from tables
  • Delivered exceptional customer service, ensured timely order fulfillment and a clean dining area
  • Consistently met goals and maintain high service standards
  • Managed table assignments and order accuracy meticulously
  • Completed side work daily
  • Prepared salads and desserts for guests
  • Assisted coworkers when able to ensure overall restaurant performance

Education

Bachelor of Arts - Psychology

Florida Atlantic University
Boca Raton, FL
05.2026

High School Diploma - undefined

Harmony High School
St Cloud, FL
05.2022

Skills

  • Bill calculation
  • Multitasking Abilities
  • Point of sale (POS) system operations
  • Table monitoring and turnover
  • Teamwork and collaboration
  • Conflict resolution
  • Adaptability and flexibility
  • Communication Abilities
  • Exceptional customer service
  • Strong work ethic

Timeline

Server

Longhorn Steakhouse
01.2025 - Current

Lifestyle Consultant

Massage Heights
08.2024 - 01.2025

Resident Assistant

Florida Atlantic University
08.2023 - 05.2024

Server

Cracker Barrel Old County Store
03.2022 - 08.2022

High School Diploma - undefined

Harmony High School

Bachelor of Arts - Psychology

Florida Atlantic University

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