Jae'Shaunda McIver
Chesterfield,VA
Summary
Full-time Clinical Medical Assistant since September 2021. Knowledgeable in medical terminology and scheduling. Very ambitious within any type of environment and team oriented with leadership tendencies. Having a wide range of logistics background and great customer service. Experiences with many different medical procedures and labs. Eager to work and gain more knowledge in the medical field. Dedicated to delivering quality healthcare to patients. Creating a positive and professional atmosphere when interacting with patients and/or customers. Excel at administrative support, technical troubleshooting and personnel coordination. Diligent in completing continued education credits yearly. Steady working towards obtaining new certifications and licenses in the medical field. Love to learn and take away new strategies from leadership or senior employees/classmates.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
CareNow Urgent Care (HCA)
07.2023 - Current
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collect urine samples for Occupational Medicine purposes.
- Conduct Breath Alcohol Testing for Occupational Medicine employers.
- Conduct Occupational Medicine physicals for employers associated with the company.
- Conduct school and sports physicals.
Certified Medical Assistant
HCA Healthcare Inc.
09.2021 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Automated Logistics Specialist
U.S. Army Reserve Command
07.2018 - 07.2026
- Aided senior leadership with report generation to utilize process improvements
- Coordinated import and export operations, adhering to tight schedules and deadlines
- Monitored and organized logistics documents, including bills of lading, delivery receipts, packing lists and load tags
- Exceeded specific team goals, partnering with staff to share and implement best practices
- Conducted inventory checks and resolved discrepancies
- Managed inbound and outbound delivery schedules for optimal flow of goods.
- Improved supply chain efficiency by implementing new software and monitoring systems.
- Enhanced inventory accuracy by implementing automated tracking systems and conducting regular audits.
- Developed contingency plans for potential supply chain disruptions, enabling swift response times when faced with unforeseen challenges.
Fulfillment Associate
Lowe's
01.2021 - 06.2021
- Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders
- Accepted, processed and filled orders quickly and accurately
- Verified all items were matched to sales checks correctly for packing and shipment at close of each day
- Operated handheld scanners to track merchandise throughout fulfillment process
- Scheduled staffing, equipment and space utilization to fulfill production goals during both peak and non-peak periods
- Adhered closely to safety procedures in daily operations and reported hazards or accidents to management
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents
- Used RF scanner to pick items from bins and complete orders
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing
- Examined packages and goods for damage and notified vendors of replacement needs
- Palletized merchandise for easy movement to sales floor locations
- Noticed damaged products and removed from received shipments to be processed for refund or replacement.
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
Medical Assistant Extern
Caldwell Pediatrics
02.2021 - 05.2021
- Obtained client medical history, medication information, symptoms and allergies.
- Collected histories, vitals and current complaints via patient interviews.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Welcomed patients and inquired about wellbeing since last treatment.
- Obtained accurate medical histories from patients, highlighting critical information.
- Verified appropriate lab couriers picked up collected lab specimens.
- Offered age-appropriate patient care before, during and after exams.
- Collected and documented patient medical information such as blood pressure and weight.
- Report significant information and changes in patient condition to nurse supervisor.
Education
Certification & Diploma - Medical Assistant
Fortis College - Norfolk
Richmond, VA 05.2021
High School Diploma -
Matoaca High School
Chesterfield, VA06.2019
Skills
- Time management
- CPT coding
- Wound care and irrigation
- Proper sterilization techniques
- Stocking supplies
- Data entry
- Charting expertise
- Understands medical procedures
- Patient scheduling
- Specimens collection and processing
- Updating Medical Records
- Medication Administration
- Clear Communication
- Supply Management
- Examination Preparation
- Critical Thinking
- Patient Relations
- Cleaning and Organizing
- Multitasking and Prioritization
- HIPAA Compliance
- Electronic Health Records
- Medical Terminology
- Inventory and supply management
- Urine Drug Screen Certified
- Breath Alcohol Testing Certified
- FIT Testing Certified
- Reliable team player
- CPR
- Orthopedic splints
- OB/GYN procedures
Accomplishments
- Graduated Basic Training 2019(Military)
- Graduated Advanced Individual Training 2019(Military)
- Recognized for outstanding dedication to patient care.
- Promoted to Specialists.(Military)
Certification
- Certified Medical Assistant (CMA) 2021 (renewal 3 years)
- BLS- CPR Training 2022 (renewal 2 years)
- UDS Training 2023
- BAT Training 2023
- OccMed Physicals 2023
Timeline
Certified Medical Assistant
CareNow Urgent Care (HCA)
07.2023 - Current
Certified Medical Assistant
HCA Healthcare Inc.
09.2021 - Current
Medical Assistant Extern
Caldwell Pediatrics
02.2021 - 05.2021
Fulfillment Associate
Lowe's
01.2021 - 06.2021
Automated Logistics Specialist
U.S. Army Reserve Command
07.2018 - 07.2026
Certification & Diploma - Medical Assistant
Fortis College - Norfolk
High School Diploma -
Matoaca High School
- Certified Medical Assistant (CMA) 2021 (renewal 3 years)
- BLS- CPR Training 2022 (renewal 2 years)
- UDS Training 2023
- BAT Training 2023
- OccMed Physicals 2023
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