Jaewon Moon

• Coordinated individualized and group instruction for youth and adult hockey programs at Jordan Valley Ice Park.
• Coached majority of programs at the ice rink including Learn to Skate, Little Blues, Next Note, Junior Bears, and CSDP programs.
• Conducted private sessions for individuals to improve confidence and skills.
• Developed positive relationships with players and parents.

Hammon's field (Springfield Cardinals)

• Led the in-game and post game cleaning operation for Springfield Cardinals baseball games.
• Investigated fan complaints and resolved issues to increase customer satisfaction and establish trust.
• Worked with Springfield Cardinals staff members to maintain cleanliness around the stadium during and after each baseball game.
• Trained and mentored all new personnel to ensure consistency and quality of service.
• Monitored staff performance and provided feedback to drive productivity. Regularly conducted individual meetings with team members to maintain positive relationships.
• Evaluated employee performance and worked with supervisors to place team members at new assignments at the end of the season.