Jafet Lopez

1.) Team Leadership: Supervise and motivate a team of associates, fostering a positive work environment and ensuring alignment with Amazon's core values and principles.

2.) Performance Management: Monitor team performance metrics, identify areas for improvement, and implement strategies to enhance productivity, quality, and efficiency.

3.) Operational Oversight: Coordinate daily activities to assist and meet production goals, prioritize tasks, and allocate resources effectively to ensure smooth operations and timely order fulfillment.

4.) Process Improvement: Collaborate with management and cross-functional teams to identify process inefficiencies, propose solutions, and implement changes to enhance operational effectiveness and customer satisfaction.

5.) Quality Assurance: Conduct regular quality audits, enforce compliance with standard operating procedures, and address any deviations to maintain high standards of product quality and service.

6.) Safety Compliance: Enforce safety guidelines and protocols to create a secure work environment, conducting safety inspections, and addressing any potential hazards or risks promptly.

7.) Communication: Facilitate clear and open communication channels within the team, providing regular updates, feedback, and performance reviews to ensure transparency and accountability.

8.) Problem Solving: Resolve operational issues, address escalated customer concerns, and handle any challenges or disruptions to minimize impact on workflow and customer experience.

9.) Cross-Functional Collaboration: Collaborate with other departments such as Inbound, Sort, and ICQA to resolve issues, labor share, and drive continuous improvement initiatives.

10.) Adaptability: Demonstrate flexibility and adaptability to evolving business needs, adjusting priorities and strategies as required to meet changing demands and maintain operational excellence.

1.) Collaborated with other departments to establish smooth operations and encourage teamwork.

2.)Collaborated with manager on performance-related issues and employee performance reviews.

1.) Contributed to maintaining a positive work environment by fostering effective communication among team members.

2.) Collaborated with team members to quickly fill large orders and serve large parties.