Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jagadeesh Pillai

Clemmons

Summary

Dynamic and forward-thinking Senior Manager in Business Intelligence with over 20 years of experience leading enterprise-wide BI initiatives. Expertise in leveraging Azure cloud technologies to drive advanced analytics, scalable reporting, and robust data governance, ensuring alignment with organizational objectives. Proven track record of guiding cross-functional teams through Agile methodologies to deliver transformative BI solutions that enhance strategic decision-making and cultivate a data-driven culture. Renowned for adaptability in dynamic environments and a collaborative approach to problem-solving, consistently committed to operational excellence and empowering teams for sustained growth.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Manager / Architect – Business Intelligence / Azure

Hanes Brands Inc
04.2019 - Current
  • Forged strategic partnerships with external entities, streamlining data integration and enhancing operational efficiency.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Championed and executed the creation of an Azure cloud team, accelerating the organization's digital transformation journey and fostering innovation.
  • Served as the principal architect for Azure data infrastructure, overseeing enterprise-wide implementation and integration.
  • Championed the adoption of Power BI across the organization, enabling real-time insights and optimized data operations.
  • Orchestrated cost optimization strategies within Azure environments, achieving annual savings of approximately $225K.
  • Engaged daily with C-level executives and development teams to translate complex business challenges into strategic, data-driven solutions.
  • Directed the Advanced Analytics Data team, ensuring seamless alignment between analytics priorities and organizational goals.
  • Led cross-functional collaboration, simplifying technical concepts for non-technical stakeholders to drive adoption and informed decision-making.
  • Provided strong leadership to enhance team productivity and morale.

Account Manager

UST Global
10.2006 - 03.2019
  • Oversaw a portfolio of BI teams managing Microsoft Reporting, SharePoint, Lawson, Hyperion, and Oracle Data Warehouse, enabling cross-platform analytics and enterprise reporting.
  • Led the automation of CXO reporting, significantly enhancing executive visibility and decision-making through robust ETL frameworks and scalable database architecture.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Directed global support operations, managing onsite/offshore teams to ensure seamless application performance and timely issue resolution.
  • Collaborated with business units and technical teams to integrate newly acquired entities into existing operational workflows, ensuring continuity and scalability.
  • Ensured timely delivery of strategic projects by driving accountability, resource alignment, and milestone tracking across teams.
  • Engaged with project sponsors and stakeholders to secure buy-in and approval for key deliverables, maintaining transparency and trust throughout the project lifecycle.
  • Orchestrated resource planning and workforce optimization, balancing hiring needs with project demands to ensure delivery excellence.
  • Conducted quarterly performance reviews, providing actionable feedback and fostering professional growth across project teams.
  • Led enterprise-wide training programs focused on implementing latest Microsoft BI stack.
  • Championed a major transformation initiative to migrate legacy reporting systems to modern Microsoft platforms, enhancing agility, scalability, and user experience.

System Analyst/Team Lead – Business Intelligence

UST Global
08.2003 - 09.2006
  • Devised a comprehensive application support strategy in collaboration with application managers to enhance operational efficiency.
  • Established an onsite-offshore model, assembling a team dedicated to providing robust application support.
  • Executed project to create executive reports for the senior management giving a high-level overview of the sales and order position.
  • Managed resources efficiently to prevent bottlenecks in the development process, maximizing overall productivity.
  • Developed comprehensive documentation for system procedures, facilitating smooth handover during personnel transitions.
  • Improved software quality, conducting regular code reviews and implementing best practices.

Education

Bachelor of Science - Electronics Engineering

Cochin University of Science And Technology

Skills

  • Proficient in Microsoft BI tools
  • Azure data solutions development
  • Strategic planning
  • Cross-functional collaboration
  • Operations management
  • Data-driven decision making
  • Decision-making
  • Team leadership

Certification

Scrum Master Certified (CSM)

Product Owner Certified (CSPO)

Timeline

Senior Manager / Architect – Business Intelligence / Azure

Hanes Brands Inc
04.2019 - Current

Account Manager

UST Global
10.2006 - 03.2019

System Analyst/Team Lead – Business Intelligence

UST Global
08.2003 - 09.2006

Bachelor of Science - Electronics Engineering

Cochin University of Science And Technology

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Jagadeesh Pillai