Summary
Overview
Work History
Education
Skills
Awards
Languages
Languages
Timeline
Generic

Jagdianis Cuello Alvarez

Rochester,NY

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.

Overview

10
10
years of professional experience

Work History

Hostess/server

Sinbad's
04.2024 - 12.2025
  • Greet and welcome guests with a friendly attitude and professional demeanor.
  • Set up tables, ensuring all settings, including salt, pepper, and sugar packets, are clean and properly stocked.
  • Assist servers by delivering food promptly to ensure timely service.
  • Clear dirty plates and respond to customer needs, such as providing napkins, straws, utensils, and drink refills.
  • Take and process takeout, online, and phone orders efficiently.
  • Work in a fast-paced environment, especially during the busy summer season, setting up outdoor seating to ensure a well-organized dining area.
  • Memorize the menu and be knowledgeable about ingredients to accommodate customer allergies and dietary restrictions.
  • Occasionally served guests when the restaurant was short-staffed.
  • Communicate with the kitchen to ensure special requests and allergy concerns are properly addressed.

Front Desk Receptionist/housekeeping

Ivy Hotel
07.2022 - 08.2025
  • Greet and check-in guests upon arrival.
  • Manage reservations, cancellations, and room assignments.
  • Handle guest check-outs, and process payments.
  • Answer phone calls and respond to guest inquiries.
  • Coordinate with housekeeping and maintenance for room readiness.
  • Address guest complaints and provide solutions to ensure satisfaction.
  • Maintain accurate records of bookings, payments, and guest information.
  • Follow hotel security protocols to ensure guest safety.

Bakery

BJ's
02.2024 - 12.2024
  • Prepares, produces, and bakes breakfast pastries, breads, rolls, and some desserts.
  • Keeping a clean station.
  • Decorates baked goods, such as cream pies, using a pastry bag.
  • Prepare garnishes as needed for baked goods.
  • Maintains an adequate supply of all prepared products and ensures the proper storage and refrigeration.
  • Lines up baked products in mobile carts according to the needs of the particular outlet or function.
  • Making sure customers are satisfied.

Pizza maker

Wegmans
09.2023 - 12.2023
  • Making pizza and making sure everything is organized.
  • Keeping a clean station.
  • Making sure the customers are content with their order.
  • Working as a team with co-workers.

Associates cashier

Big Lots
09.2022 - 05.2023
  • Ensure the customer is satisfied when bringing up merchandise and if the cashier meets their needs.
  • Organizing the different sections of the store for the customer.
  • Doing online orders.

Modeling

Preview Models
12.2019 - 12.2019
  • Participated in fittings before shoots so that clothing fit properly when photographed.
  • Attended photoshoots and modeled garments for catalogues, magazines, websites, and other print media.
  • Maintained a positive attitude while working long hours under challenging conditions at times.
  • Followed instructions given by thephotographer or art director during photoshoots.

Volunteer assistant

Jagdalias Daycare
08.2015 - 06.2019
  • Organized and stored toys and materials to ensure order in the activities area.
  • Perform housekeeping duties such as laundry and cleaning the dishwasher.
  • Ensure the kids are well taken care of and satisfied with their needs.

Participant

Miss Teen USA Pageant
11.2018 - 11.2018
  • Modeling.
  • Public speaking.
  • Elegant.

Education

College student -

Monroe Community College
Rochester, NY
06-2026

high school diploma -

School of The ArtsArt
Rochester, NY
06.2022

Skills

  • Communication
  • Organization
  • Active listening
  • Adaptability
  • Teamwork
  • Computer technology
  • Creative
  • Customer service
  • Medical terminology
  • Multitask

Awards

  • High School Honor Rolls
  • Congress Art Award 2019
  • Congress Art Award 2022
  • Most improvement in lacrosse for boys in 2016

Languages

  • Spanish
  • English

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Hostess/server

Sinbad's
04.2024 - 12.2025

Bakery

BJ's
02.2024 - 12.2024

Pizza maker

Wegmans
09.2023 - 12.2023

Associates cashier

Big Lots
09.2022 - 05.2023

Front Desk Receptionist/housekeeping

Ivy Hotel
07.2022 - 08.2025

Modeling

Preview Models
12.2019 - 12.2019

Participant

Miss Teen USA Pageant
11.2018 - 11.2018

Volunteer assistant

Jagdalias Daycare
08.2015 - 06.2019

College student -

Monroe Community College

high school diploma -

School of The ArtsArt
Jagdianis Cuello Alvarez
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