Jagdianis Cuello Alvarez
Rochester,NY
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
10
10
years of professional experience
Work History
Hostess/server
Sinbad's
04.2024 - 12.2025
- Greet and welcome guests with a friendly attitude and professional demeanor.
- Set up tables, ensuring all settings, including salt, pepper, and sugar packets, are clean and properly stocked.
- Assist servers by delivering food promptly to ensure timely service.
- Clear dirty plates and respond to customer needs, such as providing napkins, straws, utensils, and drink refills.
- Take and process takeout, online, and phone orders efficiently.
- Work in a fast-paced environment, especially during the busy summer season, setting up outdoor seating to ensure a well-organized dining area.
- Memorize the menu and be knowledgeable about ingredients to accommodate customer allergies and dietary restrictions.
- Occasionally served guests when the restaurant was short-staffed.
- Communicate with the kitchen to ensure special requests and allergy concerns are properly addressed.
Front Desk Receptionist/housekeeping
Ivy Hotel
07.2022 - 08.2025
- Greet and check-in guests upon arrival.
- Manage reservations, cancellations, and room assignments.
- Handle guest check-outs, and process payments.
- Answer phone calls and respond to guest inquiries.
- Coordinate with housekeeping and maintenance for room readiness.
- Address guest complaints and provide solutions to ensure satisfaction.
- Maintain accurate records of bookings, payments, and guest information.
- Follow hotel security protocols to ensure guest safety.
Bakery
BJ's
02.2024 - 12.2024
- Prepares, produces, and bakes breakfast pastries, breads, rolls, and some desserts.
- Keeping a clean station.
- Decorates baked goods, such as cream pies, using a pastry bag.
- Prepare garnishes as needed for baked goods.
- Maintains an adequate supply of all prepared products and ensures the proper storage and refrigeration.
- Lines up baked products in mobile carts according to the needs of the particular outlet or function.
- Making sure customers are satisfied.
Pizza maker
Wegmans
09.2023 - 12.2023
- Making pizza and making sure everything is organized.
- Keeping a clean station.
- Making sure the customers are content with their order.
- Working as a team with co-workers.
Associates cashier
Big Lots
09.2022 - 05.2023
- Ensure the customer is satisfied when bringing up merchandise and if the cashier meets their needs.
- Organizing the different sections of the store for the customer.
- Doing online orders.
Modeling
Preview Models
12.2019 - 12.2019
- Participated in fittings before shoots so that clothing fit properly when photographed.
- Attended photoshoots and modeled garments for catalogues, magazines, websites, and other print media.
- Maintained a positive attitude while working long hours under challenging conditions at times.
- Followed instructions given by thephotographer or art director during photoshoots.
Volunteer assistant
Jagdalias Daycare
08.2015 - 06.2019
- Organized and stored toys and materials to ensure order in the activities area.
- Perform housekeeping duties such as laundry and cleaning the dishwasher.
- Ensure the kids are well taken care of and satisfied with their needs.
Participant
Miss Teen USA Pageant
11.2018 - 11.2018
- Modeling.
- Public speaking.
- Elegant.
Education
College student -
Monroe Community College
Rochester, NY06-2026
high school diploma -
School of The ArtsArt
Rochester, NY06.2022
Skills
- Communication
- Organization
- Active listening
- Adaptability
- Teamwork
- Computer technology
- Creative
- Customer service
- Medical terminology
- Multitask
Awards
- High School Honor Rolls
- Congress Art Award 2019
- Congress Art Award 2022
- Most improvement in lacrosse for boys in 2016
Languages
- Spanish
- English
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Hostess/server
Sinbad's
04.2024 - 12.2025
Bakery
BJ's
02.2024 - 12.2024
Pizza maker
Wegmans
09.2023 - 12.2023
Associates cashier
Big Lots
09.2022 - 05.2023
Front Desk Receptionist/housekeeping
Ivy Hotel
07.2022 - 08.2025
Modeling
Preview Models
12.2019 - 12.2019
Participant
Miss Teen USA Pageant
11.2018 - 11.2018
Volunteer assistant
Jagdalias Daycare
08.2015 - 06.2019
College student -
Monroe Community College
high school diploma -
School of The ArtsArt
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