Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jagger Hathy

Jagger Hathy

Hilliard

Summary

Personable and dedicated with passion for skincare and client wellness, offering strong foundation in esthetic principles and techniques. Comprehensive understanding of skincare treatments and facial services, coupled with proficiency in customer service and personalized skincare consultations. Committed to enhancing client satisfaction and promoting skin health through tailored treatments and expert guidance.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Lead Esthetician

Wild Berry Tea Spa
01.2025 - Current
  • Achieved high levels of client retention by focusing on building rapport with each individual during appointments.
  • Developed treatment plans, addressing clients'' specific concerns and skin conditions.
  • Boosted retail sales revenue by demonstrating expert knowledge about available products while discussing their benefits with clients.
  • Increased repeat clientele through excellent customer service and tailored esthetic services.
  • Assisted in inventory management, minimizing waste and ensuring availability of necessary supplies.
  • Conducted thorough consultations with new clients to assess their individual needs before recommending appropriate treatments or products.
  • Collaborated with management to develop new protocols, ensuring consistent quality of service across the team.
  • Mentored junior estheticians, improving overall team performance and skill sets.
  • Eminence Product line

Lead Esthetician

Massage Envy
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
  • Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
  • Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
  • Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
  • Managed and trained new and existing estheticians.

Esthetician

Hand & Stone Spa
  • Sterilized equipment for patient treatments.
  • Recommended retail products for at-home use.
  • Analyzed skin condition and made appropriate product recommendations.
  • Fostered friendly, warm, and exceptional customer experience.
  • Performed waxing
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Educated patients on treatment options.
  • Enhanced relaxation and stress relief with integration of aromatherapy techniques during sessions.

Receptionist / Sales

Ideal Image Medical Spa
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

Cosmetology -

Summit Salon Academy
Gainesville, FL
09.2019

GED -

Santa Fe College
Gainesville, FL
01.2018

Skills

  • Microdermabrasions, Hydrafacials (diamond glow), chemical peels, LED facials, Dermaplaning, facial waxing, Nuface, High Frequency, acupressure, Lymphatic knowledge, back facials
  • Analytical Skills
  • Positivity & high energy
  • Growth mindset
  • Leadership & Team Player
  • Time management
  • Adaptability / Flexibility
  • Effective communication
  • Attention to detail
  • Punctual
  • Emotional Intelligence
  • Sales and upselling
  • Industry trend awareness

Certification

  • Cosmetology license
  • dermaplaning certified
  • CPR / First Aid certified
  • HIV / AIDS certified

Timeline

Lead Esthetician

Wild Berry Tea Spa
01.2025 - Current

GED -

Santa Fe College

Lead Esthetician

Massage Envy

Esthetician

Hand & Stone Spa

Receptionist / Sales

Ideal Image Medical Spa

Cosmetology -

Summit Salon Academy

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