Jagger Townsend
St. Petersburg,FL
Summary
Motivated worker with hands-on experience in fast-paced bar environments. Excels in maintaining bar cleanliness, restocking supplies, and supporting bartenders to ensure seamless service. Strong focus on team collaboration and adaptability to changing needs. Reliable, efficient, and customer-focused with excellent multitasking and organizational skills.
Overview
6
6
years of professional experience
Work History
Barback
Ferg's Sports Bar & Grill
07.2024 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Replaced empty kegs and soda syrups.
- Restocked ice and condiments.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
Line Cook
Spiros Deli
01.2023 - 07.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Food Runner/Busser/Barback
Lala St Pete
07.2022 - 12.2022
- Arranged tables and chairs for special occasions and events.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Assisted wait staff with timely food delivery and guest requests.
- Addressed customer complaints and inquiries to verify satisfaction.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Restocked ice and condiments and changed kegs.
Server/Host/Food Runner/Restaurant Busser
Rock And Brews
08.2020 - 05.2022
- Monitored food and beverage supplies, assisting with restocking when needed.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
- Arranged tables and chairs for special occasions and events.
- Engaged in suggestive selling and other sales techniques.
- Assisted with bussing tables and cleaning up spills.
- Offered product samples, answered questions and helped customers find items.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Restocked ice and condiments as well as changed kegs
Sales Associate
Pacsun
11.2019 - 02.2020
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Contributed to team objectives in fast-paced environment.
Busser/Dishwasher
Walk On's Sports Bistreaux
06.2019 - 11.2019
- Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Education
High School Diploma -
Wiregrass Ranch High School Adult Education
Wesley Chapel, FL05.2020
Skills
- Safe Work Practices
- Strategic Planning
- Beer Keg Installation
- Efficient multitasking
- Highly motivated
- Preparation of Appeals
- Stock rotation
- Glassware organization
Timeline
Barback
Ferg's Sports Bar & Grill
07.2024 - Current
Line Cook
Spiros Deli
01.2023 - 07.2024
Food Runner/Busser/Barback
Lala St Pete
07.2022 - 12.2022
Server/Host/Food Runner/Restaurant Busser
Rock And Brews
08.2020 - 05.2022
Sales Associate
Pacsun
11.2019 - 02.2020
Busser/Dishwasher
Walk On's Sports Bistreaux
06.2019 - 11.2019
High School Diploma -
Wiregrass Ranch High School Adult Education
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