Jagjot Singh
Glen Oaks,NY
Summary
Developed valuable administrative skills in fast-paced office setting, looking to transition into new field. Excel at managing schedules, coordinating communications, and handling confidential information. Seeking to leverage these transferable skills in dynamic and challenging new role.
Offering reliable and organized approach to office support, with willingness to learn and develop in professional environment. Brings understanding of basic office protocols and key software applications such as Microsoft Office. Ready to use and develop organizational and administrative skills in [Desired Position] role.
Overview
4
4
years of professional experience
Work History
Store Associate
Big Lots
07.2024 - 11.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Provided support during peak shopping periods by monitoring fitting rooms, restocking shelves, or assisting at the register as needed.
- Managed customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Participated in regular inventory counts, helping maintain accurate stock levels and prevent loss of merchandise.
- Assisted customers in finding the perfect product for their needs, resulting in higher satisfaction rates.
Office Assistant (Internship)
Helen Keller Services for the Blind
07.2019 - 08.2019
- Greeted visitors and created visitor pass badges
- Copied, scanned, faxed, and filed documents
- Answered incoming telephone calls, determined purpose of callers, and forwarded calls to appropriate staff
- Distributed mail and packages
Food Pantry Assistant (Internship)
Franciscan Community Center
07.2018 - 10.2018
- Assisted with daily operations, including food packing and distribution set up
- Organized, sorted, and stocked all incoming food items
- Maintained orderliness, and cleanliness of the pantry area
- Answered incoming calls
- Welcomed and greeted visitors
Stock Associate (Internship)
Concord Market
06.2017 - 08.2017
- Stocked and organized merchandise on shelves
- Ensured that all merchandised was correctly displayed
- Responded to customer queries providing product information and aisle locations
- Provided excellent customer service skills
- Assisted clients with product selections
Education
Bachelor of Arts - Business Administration
York College / City University of New York (CUNY)
Jamaica, NY01.2021
Skills
- Microsoft Word
- Excel
- PowerPoint
- Customer service skills
- Organizational skills
- Oral communication
- Written communication
- Problem resolution
- Customer complaint resolution
- Positive attitude
- Customer service
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Administrative support
- Office administration
- Prioritizing work
- Mail handling
- Office management
- Appointment scheduling
- Professional and mature
- Strong problem solver
- Scheduling appointments
- Document management
- Clerical support
- Relationship building
- Office supplies management
- Mail sorting and distribution
- Supply restocking
- Multi-line phone proficiency
- Organization
- Problem-solving acumen
- Team collaboration
- Flexible schedule adaptability
- Time management mastery
- Organizational skills development
- Basic math skills application
- Stock replenishment efficiency
- Product display
- Returns and exchanges handling
- Product knowledge expertise
- Shipment processing
- Friendly and helpful
- Honest and dependable
- Reliable and responsible
- Flexible hours
- Positive customer engagement
- Attention to detail
- Store organization
- Strong communication and interpersonal skills
- Building customer loyalty
- Microsoft applications proficiency
Languages
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Store Associate
Big Lots
07.2024 - 11.2024
Office Assistant (Internship)
Helen Keller Services for the Blind
07.2019 - 08.2019
Food Pantry Assistant (Internship)
Franciscan Community Center
07.2018 - 10.2018
Stock Associate (Internship)
Concord Market
06.2017 - 08.2017
Bachelor of Arts - Business Administration
York College / City University of New York (CUNY)
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