Hi, I’m
JAGROOP GILL
Eastvale,CA
Summary
Compassionate Nurse Case Manager offering 14 years of experience working with patients and families to facilitate smooth transitions following discharge from medical facilities. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare.
Overview
12
years of professional experience
Work History
UCLA Health
Intensive Case Manager
04.2024 - Current
Job overview
- Facilitated successful client transitions from institutional settings to community living through careful planning and coordination of services.
- Enhanced client outcomes by developing and implementing personalized case management plans.
- Empowered clients by equipping them with comprehensive knowledge of their rights and responsibilities in navigating complex social service systems.
- Improved community resources access for clients through effective collaboration with local service providers.
- Streamlined internal processes for better efficiency in managing complex caseloads across multiple agencies.
- Ensured continuity of care during crisis situations by coordinating emergency services, assessing risk factors, and creating safety plans for vulnerable clients.
- Reduced recidivism rates by providing intensive support and guidance to high-risk clients.
- Supported the development of organizational policies aligned with best practices in intensive case management services.
Medpoint Management
Oncology Nurse Case Manager
10.2014 - Current
Job overview
- Promoted continuity of care by coordinating with healthcare providers, social workers, and family members in the development of discharge plans
- Reduced hospital readmissions through vigilant monitoring and prompt intervention for at-risk patients
- Streamlined documentation processes, saving time for both staff and patients while maintaining accuracy
- Advocated for patient needs, addressing concerns with healthcare providers and insurance companies to ensure optimal care was received
- Educated patients on disease management techniques, empowering them to take control of their health and reduce complications
- Conducted thorough assessments to identify gaps in care and develop targeted interventions for improvement
- Optimized resource utilization by identifying opportunities for cost containment without compromising care quality
- Ensured regulatory compliance by staying current on industry best practices and maintaining meticulous documentation records
- Managed caseloads efficiently, prioritizing high-risk cases while ensuring all patients received appropriate attention and support
- Facilitated smooth transitions between healthcare settings by effectively communicating pertinent information to receiving facilities or home health agencies
- Mentored new hires, sharing knowledge and expertise to foster a supportive learning environment promoting professional growth within the nursing team
- Evaluated clinical data trends over time, identifying areas requiring process improvements that ultimately led to better overall patient experiences
- Assisted with the implementation of new technology solutions that streamlined communication and improved the overall efficiency of care coordination
- Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care
Madison Home Health
Home Health Nurse
10.2012 - 10.2015
Job overview
- Improved patient outcomes by conducting thorough health assessments and developing personalized care plans
- Enhanced patient recovery rates through diligent monitoring of vital signs, medication administration, and wound care
- Provided compassionate care for patients with chronic illnesses, alleviating stress and promoting optimal wellness
- Collaborated with multidisciplinary healthcare teams to implement comprehensive treatment plans, ensuring continuity of care
- Delivered high-quality in-home nursing services, maintaining a safe and comfortable environment for patients
- Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote self-care
- Managed patient medical records accurately and confidentially, ensuring compliance with HIPAA regulations
- Implemented effective infection control measures within the home setting, reducing risk of illness transmission among family members
- Performed skilled nursing procedures therapy administration, tracheostomy care maintenance
- Monitored vital signs, developed and implemented care plans, and documented patient progress
Education
Westmed College, Merced, CA
LVN from Nursing
07.2007
University Overview
GPA: Honor Roll 2006-2007
Skills
- Insurance Coordination
- Patient Advocacy
- Communication
- Care Planning
- Resource Navigation
- Documentation
- Quality Improvement
- Triage
- Elderly care
- Behavioral health interventions
- Individualized service planning
- Client advocacy
- Transportation assistance
- Substance abuse awareness
- Homelessness prevention
Timeline
Intensive Case Manager
UCLA Health
04.2024 - Current
Oncology Nurse Case Manager
Medpoint Management
10.2014 - Current
Home Health Nurse
Madison Home Health
10.2012 - 10.2015
Westmed College
LVN from Nursing
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