Jagruti Gandhi
Antioch,TN
Summary
Associate Resource Manager with 11years background in employee management, hiring, training and benefits. Highly detail-oriented and organized.
Overview
24
24
years of professional experience
Work History
Associate Resource Manager
Kroger
Antioch, TN
12.2007 - Current
- Recruited and interviewed 20 applicants per week.
- Increased the employee base by 100% to meet changing staffing needs.
- Answered employee questions regarding Health Benefits and Payroll and resolved any issues.
- Conducted new employee orientation to foster positive attitude toward organizational objectives.
- Identified staff vacancies and recruited, interviewed and selected applicants.Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Organized and file all documents related to employee store files .
- Directed personnel, training and labor relations activities.
Store Manager
Mapco Express
Nashville, TN
07.2005 - 12.2007
- Delivered excellent customer service by greeting and assisting each customer.
- Addressed customer inquiries and resolved complaints.
- Design and implemented customer satisfaction metrics.
- Opened a new store location and assisted in recruiting and training new staff.
- Stocked and restocked inventory when shipments were received.
- Reorganized the sales floor to meet company demands.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
- Determined staff promotions and demotions, and terminated employees when necessary.
- Completed a series of training sessions to advance from Assistant Manager .
- Completed weekly schedules according to payroll policies.
- Maintained daily record of all transactions.
- Wrote order supply requests to replenish merchandise.
- Trained staff to deliver outstanding customer service.
- Worked closely with the district manager to formulate and build the store brand.
- Contributed to merchandising ideas at team sale meetings.
Quality Control
Excel Electrocircuit Inc
Orion, MI
02.2002 - 05.2005
Education
Two Year In College - Commerce
A.V.Patel Commerce College
1998
Skills
- Hiring and retention
- Training and development
- Recruiting
- Compensation/payroll
- Decision making abilities
- Understanding of HR policies
- Employee relations
Timeline
Associate Resource Manager
Kroger
12.2007 - Current
Store Manager
Mapco Express
07.2005 - 12.2007
Quality Control
Excel Electrocircuit Inc
02.2002 - 05.2005
Two Year In College - Commerce
A.V.Patel Commerce College
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