Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jagtar Singh

Fairfield,CA

Summary

Dynamic Cashier Team Lead at Green Desert Oil Company with proven expertise in cashier training and customer engagement. Recognized for enhancing customer loyalty and retention while effectively managing store operations. Skilled in cash drawer reconciliation and fostering a positive team environment, ensuring exceptional service and safety standards.

Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations, and ideal customer experiences.

Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier Team Lead

Green Desert Oil Company
11.2024 - Current
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored areas for security issues and safety hazards.
  • Increased customer loyalty and retention.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Cashier

H&S Energy Groups (powermart)
10.2024 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Cashier

ARCO
02.2020 - 10.2023
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Set up new sales displays each week with fresh merchandise.
  • Processed refunds and exchanges in accordance with company policy.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Sales Associate

Amazon
08.2019 - 06.2021
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Wrapped, boxed and weighed bakery department products.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Used in-store system to locate inventory and place special orders for customers.

Education

Bachelor of Arts - Arts Education

D.A.V College
JALANDHAR, INDIA
03-1985

Skills

  • Cashier training
  • Opening and closing procedures
  • Adaptability and dependability
  • Hospitality and accommodation
  • Positive attitude
  • Customer engagement
  • Transaction approvals
  • Safety rules
  • Merchandise zoning
  • Loss prevention
  • Merchandise stocking
  • Store opening and closing
  • Team leadership
  • Cash drawer reconciliation
  • Sales forecasting
  • Customer service
  • Multitasking and organization
  • Upselling strategies

Certification

SECURITY GUARD Licensce # 6835166

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Cashier Team Lead

Green Desert Oil Company
11.2024 - Current

Cashier

H&S Energy Groups (powermart)
10.2024 - Current

Cashier

ARCO
02.2020 - 10.2023

Sales Associate

Amazon
08.2019 - 06.2021

Bachelor of Arts - Arts Education

D.A.V College

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