JAGVEER UPPAL
Fresno,CA
Summary
Compassionate and motivated BSN student pending licensure, committed to delivering safe, high-quality, and patient-centered care. Strong background in customer service and healthcare supports excellent communication, teamwork, and patient safety. Proven ability to manage tasks efficiently and think critically under pressure. Experienced in working with diverse populations and advocating for patient needs through a clinical practicum focused on education and empowerment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator
Phoenix Children’s Hospital
Phoenix, AZ
05.2023 - Current
- Assembled patient charts and updated records to ensure accuracy during admissions and transfers.
- Managed communication between medical staff, patients, and families to promote clarity.
- Directed phone inquiries and call lights to appropriate staff members for efficient response.
- Supported training of new staff by conducting orientation on unit procedures and policies.
- Provided administrative support to nursing staff, enhancing daily operations.
Patient Observer – Nurse Float Team
Clovis Community Medical Center
Clovis, CA
09.2021 - 05.2022
- Charted behavior and mood at 15-minute intervals; reported clinical concerns.
- Floated across units while upholding safety and confidentiality.
- Supported patients in psychiatric crises with calm, therapeutic presence.
- Assisted in maintaining a safe and supportive environment for patients.
Shift Leader
Menchie's Frozen Yogurt
Fresno, CA
10.2019 - 03.2021
- Delivered friendly and efficient customer service in a fast-paced food service environment
- Maintained store cleanliness and ensured proper sanitation of yogurt machines and toppings bar
- Assisted with inventory checks, restocking, and opening/closing procedures
- Trained new team members on food safety, product prep, and register use
- Promoted to shift leader for reliability, teamwork, and positive customer interactions
Education
Bachelor of Science - Nursing
Chamberlain University College of Nursing
Phoenix, AZ09-2025
Skills
- Electronic Health Record (EHR) Systems: Epic, Cerner, Sunrise
- Patient Care Support & Advocacy
- HIPAA compliance and confidentiality
- Effective Communication & Interpersonal Skills
- Team Collaboration in Multidisciplinary Settings
- Crisis De-escalation & Conflict Resolution
- Time management in high-acuity environments
- Compassionate Demeanor
- Languages: Punjabi (native proficiency)
clinical experience
Chamberlain University College of Nursing — BSN Program | Ongoing through 2025 Total Hours: Approx. 700+ clinical hours
• Banner Estrella Medical Center, Phoenix, AZ — Progressive Care Unit (PCU) | July 2025 – August 2025
• Deer Valley Medical Center, Phoenix, AZ — Critical Care (ICU/ED)| May 2025 – June 2025, July 2024 – August 2024
• Banner University Medical Center, Phoenix, AZ — Med-Surg & Acute Care | March 2024 – April 2024, March 2025 – April 2025
• Abrazo Arrowhead Campus, Glendale, AZ — Couplet Care & Med-Surg | January 2025 – February 2025, May 2024 – June 2024
• Phoenix Children’s Hospital, Phoenix, AZ — Pediatric Nursing | December 2024
• Valleywise Behavioral Health Center, Mesa, AZ — Psychiatric Nursing | September 2024 – October 2024
Certification
- Emergency Practice Ready Specialty Focused — Emergency Nurses Association — Expected August 2025
- BLS/First Aid/AED Certification — American Heart Association
- Workplace Violence Prevention for Nurses— Center for Disease Control and Prevention
Volunteer Experience
- Andre House, Phoenix, AZ, Volunteer 2023-2025, Completed vital signs, wound care, and triaged patients for individuals experiencing homelessness., Collaborated with healthcare professionals to provide compassionate care.
- AZ Langar on Wheels, Phoenix, AZ, Volunteer 2024-2025, Distributed meals and beverages to the unhoused community. Promoted dignity and inclusion while addressing food insecurity.
- Know More Domestic Violence Program, Volunteer Educator, 2017-2018, Delivered domestic violence prevention education to community groups. Shared safety planning resources to prevent interpersonal violence.
References
References available upon request.
Timeline
Health Unit Coordinator
Phoenix Children’s Hospital
05.2023 - Current
Patient Observer – Nurse Float Team
Clovis Community Medical Center
09.2021 - 05.2022
Shift Leader
Menchie's Frozen Yogurt
10.2019 - 03.2021
Bachelor of Science - Nursing
Chamberlain University College of Nursing
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