HARSHJOT SINGH
Surrey,BC
Summary
Experienced Dispatcher and parts Department Worker with over 3 year of experience in truck industry . Proven track record in enhancing customer relationships and inventory management, , significantly boosting repeat business through strategic parts management. Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Parts Counter Sales Person
Peterbilt Truck Sales
06.2023 - 01.2024
- Assisted customers and service technicians identifying and locating needed parts
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
- Utilized inventory management software to track parts usage and inventory levels.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
Parts Specialist and Mechanic Assistant
Imperial Truck And Trailer Repair
02.2022 - 03.2023
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
Dispatcher
Fastara Carrier
12.2020 - 01.2021
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Education
Business Administration - Business
University Of Regina
Regina,SK12.2020
Skills
- Customer Relationship Building
- Technical understanding
- Product Knowledge Expertise
- Order Processing Efficiency
- Inventory management proficiency
- Industry Awareness
- Customer Service
Certification
- First Aid/CPR Certified
- CPT - Certified Personal Trainer
- RDN - Registered Dietitian Nutritionist
Timeline
Parts Counter Sales Person
Peterbilt Truck Sales
06.2023 - 01.2024
Parts Specialist and Mechanic Assistant
Imperial Truck And Trailer Repair
02.2022 - 03.2023
Dispatcher
Fastara Carrier
12.2020 - 01.2021
Business Administration - Business
University Of Regina
- First Aid/CPR Certified
- CPT - Certified Personal Trainer
- RDN - Registered Dietitian Nutritionist
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