Detail-oriented professional with a proven track record in customer service and conflict resolution. Successfully collaborated with teams to enhance customer satisfaction and resolve issues efficiently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Construction Flagger
Flex Supply
Tyler
03.2025 - 08.2025
Directed traffic flow around construction sites for safety compliance.
Monitored pedestrian movement near work zones to prevent accidents.
Enforced safety regulations to protect workers and the public.
Prevented unauthorized access into restricted work areas by controlling vehicle entry points.
Mixed, poured, and spread concrete, asphalt gravel, and other materials.
Organized and cleaned work area and tools.
Renovation Technician
Lee's Renovation LLC
Henderson
11.2024 - 03.2025
Assisted in home renovations by preparing surfaces for painting and finishing.
Installed flooring, cabinetry, and fixtures according to design specifications.
Resolved customer complaints in a professional manner.
Operated tools such as drills, saws, and sanders for various projects.
Prevented deterioration by repairing, restoring and reassembling old artifacts.
Inspected exhibit items regularly and determined necessity of restoration or professional repair.
Live hang
Sanderson Farms Processing Plant
Tyler
03.2024 - 11.2024
Exceeded customer satisfaction by finding creative solutions to problems.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Worked with cross-functional teams to achieve goals.
Dock hand
Amazon
Coppell
05.2023 - 08.2023
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Process Improvement Specialist/Plant and Production and Finishing Manager/Mechanical Engineering Management/Maintenance Management at Jet Printing/Jet Packaging Group/Valor Flex Packaging/Valor Flex BindingsProcess Improvement Specialist/Plant and Production and Finishing Manager/Mechanical Engineering Management/Maintenance Management at Jet Printing/Jet Packaging Group/Valor Flex Packaging/Valor Flex Bindings
Eligibility Specialist, Authorization Specialist at Netsmart Technologies Inc.Eligibility Specialist, Authorization Specialist at Netsmart Technologies Inc.