Jahael Angeles
Laredo,USA
Summary
Dynamic professional with extensive experience in project management and regulatory compliance, notably at AshBritt Inc. Proven track record in budget development and contract negotiation, enhancing operational efficiency. Skilled in utility inspection and conflict resolution, driving successful outcomes through strategic planning and effective communication. Committed to delivering excellence in every project.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Utility Inspector
City of Laredo – Utilities Department
Laredo, TX
01.2023 - Current
- Led municipal utility inspections to ensure compliance with safety standards and project integrity.
- Managed inspection schedules, resource allocation, and budgets for infrastructure projects.
- Collaborated with contractors and engineers to achieve regulatory compliance and timely delivery.
- Resolved disputes through effective negotiation and secured corrective action agreements.
- Conducted routine assessments of water and wastewater systems to ensure structural integrity.
- Utilized GIS software to map utility lines and evaluate system performance.
- Monitored contractor activities during repairs or installations to ensure adherence to regulations.
Owner / Operator
Angeles Pool General Service
Laredo, TX
10.2013 - Current
- Founded and managed a profitable service company, overseeing operations, budgeting, and vendor contracts.
- Secured long-term service contracts, significantly boosting annual revenue.
- Trained and supervised staff while enforcing strict safety and quality standards.
- Managed daily pool maintenance operations, including technician scheduling and service dispatch.
- Developed strong customer relationships through consistent communication and service excellence.
- Implemented effective inventory management practices for pool supplies and equipment.
- Conducted quality control inspections to ensure compliance with service standards.
- Negotiated favorable contracts with clients and maintained robust vendor relationships.
Commodity Inventory Controller (Supervisor)
Mastronardi Produce
Laredo, TX
09.2022 - 01.2023
- Supervised warehouse operations, enhancing efficiency, quality compliance, and cost control across production processes.
- Directed daily activities, achieving 99% compliance with contractual quality and safety standards.
- Oversaw resource planning and inventory control, reducing costs and minimizing product waste.
- Negotiated delivery timelines and resolved conflicts through collaboration with internal teams and external partners.
- Ensured adherence to company policies while maintaining high operational efficiency with minimal supervision.
- Managed inventory levels to guarantee product availability and reduce shortages.
- Conducted audits to verify stock counts, promptly identifying discrepancies for resolution.
- Coordinated with suppliers to maintain optimal inventory flow and replenish stock.
Project Manager / Incident Commander
AshBritt Inc.
, LA
10.2021 - 02.2022
- Directed high-profile state health project during COVID-19, ensuring resource management and compliance.
- Led state-funded public health initiative, overseeing budgets and staff schedules to meet regulations.
- Served as liaison among executives, municipal officials, and state agencies, securing funding continuity.
- Negotiated vendor agreements and coordinated hazardous material disposal in compliance with EPA standards.
- Facilitated stakeholder communication to enhance collaboration and transparency throughout projects.
- Identified project risks and implemented proactive mitigation strategies to ensure success.
- Managed multiple projects with competing deadlines, maintaining focus on key deliverables.
- Developed comprehensive project plans, timelines, and budgets for effective tracking.
Administrative Manager
AshBritt Inc.
Laredo, Texas
03.2021 - 05.2021
- Oversaw scheduling, payroll, and invoicing for 60+ workforce operating 24/7, ensuring budget compliance.
- Implemented process improvements that enhanced communication flow and minimized project delays.
- Managed administrative operations supporting disaster recovery and emergency response initiatives.
- Coordinated interdepartmental communication to improve workflow efficiency and transparency.
- Maintained accurate records and documentation for regulatory compliance.
- Supervised administrative staff, providing mentorship to enhance team performance.
- Directed office management tasks, ensuring that the equipment and supplies are used.
- Monitored department budgets by tracking expenses against allocated funds.
Home Delivery & Installation Specialist
Best Buy – Geek Squad
Laredo, Texas
10.2020 - 01.2021
- Coordinated logistics and customer service for product installations, managing schedules and inventory efficiently.
- Oversaw delivery schedules and inventory management for installation services to meet client needs.
- Handled rescheduling and cancellations while providing high-level customer service post-installation.
Bank Teller
Falcon International Bank
Laredo, TX
01.2017 - 01.2020
- Processed financial transactions with precision while maintaining client confidentiality.
- Promoted banking products through tailored consultations to enhance customer experience.
- Balanced cash drawer daily, ensuring accuracy in financial records.
- Trained new tellers on operational procedures and customer service excellence.
- Handled customer inquiries and complaints professionally, providing timely resolutions.
- Maintained strict compliance with banking policies during all transactions.
- Assisted customers with account openings, check orders, and online banking setup.
- Collaborated with team members to improve workflow efficiency and service delivery.
Assistant
Gabino's Lawn Service
Laredo, Texas
01.2010 - 01.2017
- Delivered bilingual support and on-site supervision for landscaping and remodeling projects.
- Managed procurement and scheduling to achieve project objectives efficiently.
- Oversaw inventory and procurement of supplies to ensure continuous availability.
- Administered accounts receivable/payable, ensuring timely processing of transactions.
- Supervised on-site work, delegating tasks to meet project deadlines successfully.
- Coordinated communication between clients and service teams for timely project updates.
- Maintained accurate records of service requests and client feedback for quality assurance.
- Developed positive relationships with internal customers through effective communication.
Education
Associate of Applied Science - Business
Laredo Community College
Laredo, TX01.2016
Skills
- Budget development and financial management
- Contract negotiation and vendor relations
- Strategic planning and project leadership
- Regulatory compliance and risk management
- Team leadership and development
- Stakeholder engagement and collaboration
- Process improvement and operational efficiency
- Quality assurance and performance monitoring
- Utility inspection
- Project management
- Quality control
- Resource allocation
- Customer relationship management
- Effective communication
- Conflict resolution
- Problem solving
- Wastewater treatment
- Asset management
- Hydrostatic testing
- Sewer systems inspection
Certification
- Texas Commission on Environmental Quality – D License
- Certified Pool/Spa Operator – National Swimming Pool Foundation
- Introduction to Hazardous Materials – Emergency Management Institute
- National Response Framework – Emergency Management Institute
- National Incident Management System – Emergency Management Institute
- Basic Incident Command System for Initial Response – Emergency Management Institute
- Workplace Violence Prevention – Stericycle, Inc.
- Biohazardous Waste Training – Stericycle, Inc.
- DOT Training – Stericycle, Inc.
Timeline
Utility Inspector
City of Laredo – Utilities Department
01.2023 - Current
Commodity Inventory Controller (Supervisor)
Mastronardi Produce
09.2022 - 01.2023
Project Manager / Incident Commander
AshBritt Inc.
10.2021 - 02.2022
Administrative Manager
AshBritt Inc.
03.2021 - 05.2021
Home Delivery & Installation Specialist
Best Buy – Geek Squad
10.2020 - 01.2021
Bank Teller
Falcon International Bank
01.2017 - 01.2020
Owner / Operator
Angeles Pool General Service
10.2013 - Current
Assistant
Gabino's Lawn Service
01.2010 - 01.2017
Associate of Applied Science - Business
Laredo Community College
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