Jahahnay Register
Philadelphia,Pennsylvania
Summary
Dedicated Store Team Member with a proven track record at Dunkin, excelling in customer engagement and store maintenance. Demonstrated ability to increase customer satisfaction and foster repeat business through exceptional service and cleanliness. Skilled in cash handling and stock replenishment, adept at creating a welcoming, organized store environment. Highly reliable, with strong decision-making and team cooperation abilities.
Professional retail team member with strong experience in customer service, inventory management, and sales support. Known for effective teamwork, reliability, and adaptability in fast-paced environments. Skilled in point-of-sale systems, merchandising, and maintaining clean, organized store. Focused on delivering excellent results and enhancing customer satisfaction.
Offering reliable and positive attitude, eager to learn and grow in retail environment. Brings ability to understand customer service principles and operate point-of-sale systems efficiently. Ready to use and develop communication skills
Overview
1
1
year of professional experience
Work History
Store Team Member
Dunkin
08.2024 - Current
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Handled cash transactions with accuracy, maintaining financial integrity at checkout.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Commonwealth Charter Academy
1000 Sandy Hill Rd, Norristown 06-2024
Skills
- Cleanliness and hygiene
- Store maintenance
- Reliability and punctuality
- Stock replenishment
- Customer engagement
- Reliable and responsible
- Team cooperation
- Adaptable and flexible
- Creative thinking
- Positive customer engagement
- Decision-making
- Store organization
Timeline
Store Team Member
Dunkin
08.2024 - Current
High School Diploma -
Commonwealth Charter Academy