Dynamic problem solver who possesses strong interpersonal skills, seeks a challenging position that rewards loyalty, hard work, dependability, and positive results. Hands-on experience working in tandem with Corporate Security, Facilities Management and Critical Engineering teams.
Overview
23
23
years of professional experience
Work History
Security Supervisor
Edison Hotel
New York, NY
08.2019 - Current
Overseeing fire safety and life safety operations, developing, and implementing emergency response plans, and ensuring compliance under the New York State guidelines. Conducting emergency fire drills. Managing security and hotel operations, reporting, investigating, customer services at its finest, knowledge of the Kaba System, Oprea System, Safelock System, and magic card system.
Managing daily functions of the department to ensure protection of property assets, employees, guest, and property.
Maintaining logs, certifications, and documents required by law and standard operating procedures.
Training staff in established emergencies and implementing accident and fire prevention procedures. Coordination with other departments as needed.
Facilitate effective communication with relevant personnel to ensure that all scheduled adjustments related to staff hours are promptly conveyed. Maintenance of accurate and error free weekly payroll and billing process.
Review and approve all vacations and PTO requests. Ensure all clients request and service issues are reported to Security operations and responded to in a timely manner.
Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
Administrative Assistant
Allied Barton Security/Credit Suisse
New York, NY
08.2001 - 08.2019
Provided assistance to Corporate Security Group to ensure that tasks were submitted by deadlines.
Conducted cost analysis and audit reviews of all departmental invoices.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Responsible for ensuring that database which contains employee information is accurate for authorizing property removal passes.
Reviewed of operations data which was collected from various branch locations related to S.O.X requirements.
Handled all incoming calls of medical emergencies, security and health safety related matters which include 65 branch offices within the Americas Region.
Interated with executive management on a day-to-day security operation.
Fluent in Spanish; interacted with South and Central America colleagues regarding projects for the Director of Security, Health & Safety.
Education
High School Diploma -
Norman Thomas High School
Manhattan, NY
Skills
Knowledge in Microsoft Word, Excel, and PowerPoint
Assistant Front Office Manager at Four Seasons Hotel San Francisco at EmbarcaderoAssistant Front Office Manager at Four Seasons Hotel San Francisco at Embarcadero