Jahair E. Bailey

Newport News,VA

Summary

Highly motivated and adaptable professional with a strong work ethic and a proven ability to quickly learn new skills and technologies. Experienced in collaborating with diverse teams, managing tasks efficiently, and maintaining high standards of quality and professionalism. Known for being dependable, detail-oriented, and solution-focused, with excellent communication and organizational abilities. Seeking a challenging position where I can contribute to the success of the team and continue to grow both personally and professionally.

Overview

years of professional experience

Certification

Work History

Customer Service Representative

Hinduja Global Solutions (HGS)

01.2022 - 12.2024

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Responded to customer requests for products, services, and company information.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

Some College (No Degree) - Basic Electrical Installation

Distinction College

Kingston, Jamaica

High School Diploma -

St Mary’s College

Above Rocks, St Catherine

01.2019

Skills

Good typing speed
Multi-task

Communication Skills
Problem Solving