Jahaira Aguirre
Ontario,CA
Summary
Highly organized, with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Truck Stop Health Clinic
02.2021 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
- Developed FAQ document for common visitor inquiries, streamlining information provision.
- Organized and maintained files and records to ensure up-to-date documentation.
- Resolved customer problems and complaints.
- Collected payments, processed transactions and updated relevant records.
Cashier
Saving Zone
01.2014 - 03.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Server
Dennys Restaurant
01.2013 - 01.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Sales Associate
Tshirt Mart
04.2007 - 08.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Staffing Specialist
TOPS Agency
02.2003 - 04.2007
- Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
- Recruited and trained individuals to work in management, hospitality, maintenance, security detail, technology and community programs.
- Managed high-volume requisitions across multiple industries, consistently meeting deadlines while providing top-notch candidates for each role.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Developed strong relationships with clients and hiring managers, leading to a higher volume of job orders and successful placements.
- Conducted regular follow-up with placed candidates to ensure satisfaction and retention, addressing any concerns or potential issues proactively.
- Enhanced candidate placement rates by implementing efficient recruitment strategies and thorough candidate screening processes.
- Developed and facilitated new-hire orientations.
Photography Sales Specialist
Pacific Studios
02.1997 - 10.2005
- Contributed to a positive work environment by maintaining clean, organized, and well-lit photography stations.
- Delivered comprehensive photography packages for clients, including edited images and digital files for easy access.
- Increased overall productivity by training junior staff members on best practices for photography techniques and equipment use.
- Planned and prepared for on-location and studio shoots.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
Cashier
Luna Liquor Store
01.2001 - 01.2004
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Chaffey Adult School
Ontario, CA06-2007
Skills
- Customer service
- Attention to detail
- Time management
- Cash handling
- Data entry
- Problem-solving skills
- Scheduling
- Administrative skills
- Office organization
- Front office management
Certification
- Make-up Artist Certification
- Up-do Certification
- Drug Testing Certification
- Drug Testing Instructor Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Truck Stop Health Clinic
02.2021 - 06.2023
Cashier
Saving Zone
01.2014 - 03.2017
Server
Dennys Restaurant
01.2013 - 01.2015
Sales Associate
Tshirt Mart
04.2007 - 08.2007
Staffing Specialist
TOPS Agency
02.2003 - 04.2007
Cashier
Luna Liquor Store
01.2001 - 01.2004
Photography Sales Specialist
Pacific Studios
02.1997 - 10.2005
- Make-up Artist Certification
- Up-do Certification
- Drug Testing Certification
- Drug Testing Instructor Certification
High School Diploma -
Chaffey Adult School
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