JAHAIRA BELTRAN
Rancho Cucamonga,CA
Summary
Bilingual administrative professional with over 10 years of experience across clerical, healthcare, and public service sectors. Proven ability to manage sensitive information and streamline multi-agency operations, resulting in enhanced departmental efficiency. Detail-oriented and organized, consistently delivering high-quality support in diverse environments.
Overview
6
6
years of professional experience
Work History
Detention Officer Recruit
Los Angeles Police Department
Los Angeles, CA
06.2025 - Current
- Selected for police academy training; transitioned into a civilian role before academy completion to continue contributing to public service in a non-sworn capacity.
- Assisting with high-volume phone inquiries, delivering timely and accurate arrest charge information to officers, family members, and bail agents.
- Contribute to the preparation of Own Recognizance release reports to facilitate efficient inmate procedures.
- Working knowledge of the Records Management System (RMS).
Patient Care Coordinator
Health Service Alliance
Rancho Cucamonga, CA
08.2022 - 05.2025
- Scheduled and confirmed appointments, managed follow-ups, and maximized provider availability.
- Verified insurance eligibility, authorizations, and benefits across multiple payer systems.
- Maintained accurate EMR documentation with strict confidentiality.
- Assisted with front-office administrative duties as directed by Office Supervisor.
- Supported the Behavioral Health Department in coordinating patient care.
Office Clerk
Los Angeles County Probation Department
Los Angeles, CA
01.2021 - 04.2021
- Processed sensitive legal records and organized court-related documents.
- Managed Bench Warrant cases using APS system and maintained secure case files.
- Collaborated with staff to generate accurate PEDM reports.
Office Clerk
Los Angeles City Fire Department
Los Angeles, CA
02.2019 - 01.2021
- Prepared criminal case files for submission to the City Attorney’s Office.
- Retrieved and analyzed documents from city-wide systems including LADBS, ZIMAS, and BRYCER.
- Ensured timely, professional communication with sworn officers, civilians, and inter-agency personnel.
Education
Medical Assistant Diploma -
North-West College
Riverside, CA04.2022
Business Office Administration Diploma -
UEI College
Huntington Park, CA05.2013
Skills
- Bilingual: English, Spanish
- Software: MS Office Suite (Word, Excel, Outlook, PowerPoint, Access), Foxit, EClinicalWorks, and Availity
- Systems: APS, ZIMAS, LUPAMS, BRYCER, LADBS, RMS
- Administrative support, EMR/EHR management, call handling, records maintenance, scheduling, authorization verification
Timeline
Detention Officer Recruit
Los Angeles Police Department
06.2025 - Current
Patient Care Coordinator
Health Service Alliance
08.2022 - 05.2025
Office Clerk
Los Angeles County Probation Department
01.2021 - 04.2021
Office Clerk
Los Angeles City Fire Department
02.2019 - 01.2021
Medical Assistant Diploma -
North-West College
Business Office Administration Diploma -
UEI College