Jahaira Ramos Robledo

• Supported the development and implementation of various HR Programs and Processes during the launch of new Part Distribution Center in Auburndale, FL.
• Provided guidance to the PDC Management team strategizing the workforce to achieve the goals of the company’s Key Performance Indicators.
• Worked closely with multiple PDC’s Management Team (Florida, Dallas, Chicago & Georgia) in the investigation, policy interpretation and resolution of employee relation cases.
• Administering company-wide safety programs, training, and reinforcing IIPP as part of the Safety Preventive Program.
• Supported and facilitated Performance Management Process including the 30-60-90 Days Evaluation. Also, identified the need in function cross training to ensure 100% operation functionality.
• Collaborating with Recruiting Team conducting interview and facilitating the calibration process with Hiring Manager to identify and select candidates in a new Part Distribution Center launch.
• Function as liaison between management and HQ team to ensure eliminate communication gaps.
• Understand, monitor, and apply any relevant state/Federal regulations regarding HR, Workers’ compensation, Safety, Security, and Employment best practices.
• Work closely with the Safety and Workers’ compensation Supervisor to ensure smooth implementation and handling of Safety/WC-related matters.
• Provided updates on HR policy changes to employees to satisfy compliance and state laws.

· Reported trends on Headcount, Attendance and Turnover to support the Operation Team in the decision of increase or decrease the workforce.

· Followed the site work volume trends to provide guidance to the Operation Team in building and equipment capacity.

· Interpreted Employee Engagement Data and identified the critical areas to focus during daily supervisor engagement activities.

· Served as the Onboarding Buddy and/or Mentor for Sr HRA from other Amazon sites creating a training plan for their performance improvement and development.

· Conducted and delegate employee relation cases based on severity to the HR Team for investigation and resolution in a timely manner.

· Manage Workers Compensation claims including maintaining paperwork, leaves of absence, and return to work processes. Managed ADA request and coordinate with the Management Team to provide accommodations.

Implement Safety Policies like Safety Shoes for an FDA regulated manufacturing environment. Creation of a Safety Committee and Safety & Development Training Program for Managers.

· Created opportunities for strategic alliances, collaborations, partnerships with technical schools in the area to hire Skilled and Technical key positions.

· Maintained optimal staffing levels by tracking vacancies initiating recruitment and interview processes to identify qualified candidates partnered with Temporary Services Agencies

· Provided Professional HR Guidance to Managers on policies and procedures to harmonize responses to complainants, ensure appropriate investigation and resolution of grievances.

· Educated management on successful approaches for enhancing policy implementation and enforcement to prevent legal entanglements involving employees.

· Directed and controlled various benefit programs, including 401 K, medical, dental and vision.

· Controlled workers’ compensation claims by eliminating unnecessary filings and streamlining processes.

· Developed succession plans and promotion paths for all staff. Coordinated ongoing technical training and personal development classes for staff members.

· Partnered with Nonprofit Organizations as Local Colleges to do an assessment and recommend the implementation of Safety Program

· Developed and implemented safety programs. Facilitated Safety Meetings and facilitated Safety Training for 130 employees.

· Provided Professional HR guidance to managers and supervisors in Employee Relations, Training and Development and Employee Engagement.

· Provided and promoted positive employee relations, effectively responded to employee inquiries, and was actively involved in resolving issues and concerns.

· Responded to hiring needs and hourly staffing including reviewing applications, conducting interviews, assessing skills, and conducting pre-employment screenings per Lowe's employment guidelines.

· Conducted Benefits Orientation as part of Open Enrollment and communicated Benefits provider rate changes.

· Maintained FMLA and other medical leaves, reviewed work restrictions, and managed ADA process per Lowe's guidelines and Workers Compensation Claims.

· Provided support and processed all corrective actions, disciplinary functions, and terminations, ensuring consistency and adherence to Lowe's policy.