Jahaira Rodriguez
Bronx ,NY
Summary
Dedicated Clerk experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
5
5
years of professional experience
Work History
Administrative Clerk
Doc Go
12.2022 - 12.2023
- Welcomed each new arrival pleasantly, and confirmed Identification, and demographics
- Processed new intakes, maintain sign-in log book.
- Oversaw fast-paced front desk operations and guests' needs at Sanctuary Hotel.
- Responded to guest inquiries and resolved complaints
- Distribute food, supplies, and mail
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Conducted regular security checks throughout the property, contributing to a safe environment for both guests and staff.
- Report incidents in a timely manner, maintain log book
Office Operations Supervisor GS-5
U.S Census Bureau
11.2019 - 02.2020
- Worked on the 2020 Decennial project
- Duty Location: New York City Regional Office
- 40 Hr Week/ Salary $61,360.00 /GS-5
- Managed daily operations, ensuring a smooth workflow in a fast-paced environment.
- Supervised and trained clerks
- Monitored call volume
- Maintained confidential personnel files and PII in compliance with legal requirements and company policies
- Streamlined the onboarding process for new employees, reducing time-to productivity rates
- Community outreach, tabling, recruiting events
- Entered events in CRM
- Manage and create RA work schedules, assignments
- Ensured timesheets were submitted for approval
- Contributed towards achieving hiring goals through organizing hiring blitz events, and team challenges
Administrative Clerk GS-4
U.S Census Bureau
04.2019 - 11.2019
- Worked on the 2020 Decennial Census Project
- Duty Location: New York City Regional Office
- 40 Hr Week/ Salary $41,600.00 /GS-4
- Using a script, call, select, and hire applicants
- Contributed to project success by providing administrative support to various teams as needed.
- Created new job requisitions
- Followed- up with incomplete applications and new hires
- Responded to emails and correspondence
- Processed onboarding for new-hires
- Verified ID and Biometrics
- Trained new staff
- MOJO, Mapping
PSE Mail Processing Clerk
USPS
11.2018 - 03.2019
- Used automated mail processing equipment to sort and collate mail.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Education
No Degree - Liberal Arts And Sciences
John Jay College of Criminal Justice of The City University of New York
New York, NYSkills
- Microsoft Office
- Customer Service
- Appointment Scheduling
- Data Entry
- Event and Outreach
- Process Monitoring
- Slack
- HIPPA
- POS
Timeline
Administrative Clerk
Doc Go
12.2022 - 12.2023
Office Operations Supervisor GS-5
U.S Census Bureau
11.2019 - 02.2020
Administrative Clerk GS-4
U.S Census Bureau
04.2019 - 11.2019
PSE Mail Processing Clerk
USPS
11.2018 - 03.2019
No Degree - Liberal Arts And Sciences
John Jay College of Criminal Justice of The City University of New York
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