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Associate Principal Engineer

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Dynamic and detail-oriented professional with extensive experience in customer service at Target, excelling in guest accommodations and complaint handling. Proven ability to enhance guest experiences through clear communication and teamwork. Skilled in operating heavy machinery, having acquired a CDL license, while consistently maintaining high morale among team members.

Dedicated and detail-oriented professional with extensive experience in warehouse operations, retail customer service, and remote call center support. Proven track record of consistently meeting productivity goals while adhering to established procedures and delivering exceptional customer assistance. Eager to leverage skills in a work-from-home position within customer service, operations, or administrative support to contribute to team success and enhance overall efficiency. Committed to fostering positive customer experiences and driving operational excellence.

Motivated and dependable worker with experience in retail, food service, and warehouse operations at Amazon, Target, and Starbucks. Strong work ethic, fast learner, and effective team player with excellent customer service and time-management skills.

Professional with strong background in team leadership and operational efficiency. Adept at coordinating tasks, ensuring smooth workflows, and meeting deadlines. Known for fostering collaboration, adapting to changing needs, and driving team success. Skilled in problem-solving, communication, and maintaining high standards in dynamic environment.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Assisted in creating engaging fashion designs through skills in fashion illustration and color theory. Supported inventory management and order processing to promote efficient operations and enhance customer satisfaction. Contributed to mentoring initiatives and public speaking engagements to motivate peers in the fashion industry.

Driven by a passion for veterinary science and conservation, skills in animal handling and lab safety protocols have been developed at esteemed institutions such as Clemson and Tennessee State Universities. Experience includes conducting research on veterinary antibiotics, performing wellness checks on livestock, and administering vaccinations and sterilizations. Expertise also encompasses tagging and tracking red-eared slider turtles while actively engaging in public education on conservation efforts. A strong commitment to advancing animal health and environmental stewardship is demonstrated through diverse hands-on experiences and a dedication to continuous learning in the field.

Utility and infrastructure professional with 10+ years of experience in damage prevention, field inspections, safety compliance, and facilities maintenance. Extensive background working near gas and electric assets, enforcing excavation safety standards, and coordinating with contractors, municipalities, and emergency response teams. FEMA-trained in emergency management, hazard mitigation, and infrastructure resilience.

After years of driving results within the BPO industry, I am bringing my corporate operational expertise directly to you. I specialize in high-stakes Customer Service and Sales, having represented major Telecommunications providers in both the US and UK markets.
I am highly skilled in handling high-volume interactions while maintaining customer satisfaction and meeting performance targets. I am also proficient in using CRM tools to manage customer data, track cases, and streamline workflows efficiently.

Accomplished in increasing sales and customer numbers. Awarded salesman of the month multiple times.
Successful at utilizing scripts and conversational strengths to consistently achieve or exceed sales targets.
Service-oriented salesperson with passion for providing excellent customer service. Friendly, personable, and always professional. Known for thriving in fast-paced and busy environments.

Jahaira Romany

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Inbound Sales Representative

Live-Out Nanny

Barista

Education

Bachelor of Science - Business

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Inbound Sales Representative

Live-Out Nanny

Barista

Bachelor of Science - Business

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