Jahaira Torres
Summary
Detail-oriented Student Service Coordinator recognized for strong organizational skills and compliance oversight. Committed to fostering student engagement and operational excellence, ensuring seamless administrative processes and timely communication.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Student Service Coordinator
ABC Training Center
The Bronx, New York
10.2023 - Current
- Coordinated schedules for all new class instructors, optimizing operational efficiency.
- Conducted daily check-ins with instructors to monitor attendance and address no-shows promptly.
- Sent welcome emails to incoming students to facilitate smooth integration into the program.
- Led small orientation sessions to communicate school rules, expectations, and tuition policies.
- Managed daily collection of student tuition payments effectively.
- Scheduled CNA graduates for their New York State board exams efficiently.
- Developed and organized CPR classes as per certification guidelines.
- Oversaw proctoring of National Health Career Association certification exams for compliance.
- Monitored and updated daily school schedules, job fairs and school closures.
School Registrar
New Age Training Medial Center
The Bronx, New York
07.2018 - 03.2023
- Maintained and updated academic records for over 700 students daily.
- Monitored school classes and curriculum, including report cards and transcripts.
- Ran satisfactory academic progress reports for each student to ensure graduation readiness.
- Facilitated weekly meetings with education department to address and resolve student-related issues, promoting a supportive learning environment.
- Contacted students daily to address absences reported by instructors.
- Sent weekly reminders to students about upcoming classes, ensuring timely attendance and engagement.
- Developed physical and online subject binders for upcoming classes, enhancing accessibility for students.
Education
Bachelor of Science - Forensic Psychology
CUNY John Jay College of Criminal Justice
New York, NY06-2014
Skills
- Tuition management
- Schedule coordination
- Attendance tracking
- Record maintenance
- Compliance oversight
- Student retention strategies
- Student engagement
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Student Service Coordinator
ABC Training Center
10.2023 - Current
School Registrar
New Age Training Medial Center
07.2018 - 03.2023
Bachelor of Science - Forensic Psychology
CUNY John Jay College of Criminal Justice