Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jahalah Pettigrew

Mesquite,TX

Summary

Organized financial professional aiming to fulfill Personal Banker role within dynamic team. Driven to bring value through extended knowledge of financial products, services and branch operations.

Helpful New Accounts Representative committed to thoroughly interviewing individuals desiring to open new accounts. Skilled at explaining available banking services and preparing appropriate forms for new accounts. In-depth knowledge of sales and marketing procedures and techniques.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Personal Banker

First Convenience Bank
Balch Springs, TX
03.2019 - 12.2021
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.

Front Desk Receptionist

Elevate Healthcare
Carrollton, TX
03.2021 - 07.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Customer Service Representative

Prosperity Bank Call Center
Plano, TX
12.2020 - 05.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Help with the customer banking needs

Education

Diploma - General Studies

Mesquite High School
Mesquite, TX
05.2014

Bachelors In Science And Early Education - Early Education

Grand Canyon University
Phoenix, AZ
05.2024

Skills

  • Client Acquisition and Retention
  • Customer Service
  • Teller Transactions
  • Client Interactions
  • Interpersonal Skills
  • Motivational Techniques
  • Maintaining Clean Work Areas
  • Financial Profiling
  • Information Updates
  • ID Verification
  • Personal Coaching
  • Cash Vault Auditing

Accomplishments

  • Achieved Result through effectively helping with Task.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Result by completing Task with accuracy and efficiency.

Timeline

Front Desk Receptionist

Elevate Healthcare
03.2021 - 07.2021

Customer Service Representative

Prosperity Bank Call Center
12.2020 - 05.2021

Personal Banker

First Convenience Bank
03.2019 - 12.2021

Diploma - General Studies

Mesquite High School

Bachelors In Science And Early Education - Early Education

Grand Canyon University
Jahalah Pettigrew