Jahanbhakht Khan
Montgomery,TX
Summary
Dynamic and detail-oriented professional with experience at JCPenney, excelling in merchandise staging and inventory control. Proven ability to engage customers and build loyalty while maintaining a visually appealing store. Recognized for managing high-stress situations with a calm demeanor and consistently achieving optimal sales through effective product placement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Warehouse Associate
AK Wholesale
06.2022 - 12.2022
- Consistently lifted materials weighing as much as 100 pounds.
- Performed inventory control, such as counting, and stocking merchandise.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
Sales Associate
JCPenney
11.2020 - 06.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Bachelor of Health Science - Health
West Texas A&M University
College Station12-2026
Associate of Science - Science
Blinn
Bryan, TX05-2025
Skills
- Merchandise staging
- Product verification
- Quantity calculations
- Purchase order verification
- Trash collection
- Labeling and boxing
- Inventory counting
- Barcode scanning
- Stock control
- Inventory control
- Attention to detail
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Certification
- AED Training - [October 2023]
- CPR Training - [October 2023]
- [Dental Assistant] Training - [August 23- Dec 23]
Languages
English
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional
Timeline
Warehouse Associate
AK Wholesale
06.2022 - 12.2022
Sales Associate
JCPenney
11.2020 - 06.2021
Bachelor of Health Science - Health
West Texas A&M University
Associate of Science - Science
Blinn
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