Summary
Overview
Work History
Education
Skills
Languages
Timeline
Volunteer

Jahara Mendoza

Chicago,IL

Summary

Dynamic and organized professional with a strong background in customer service from IHOP. Proven ability to enhance workflow and foster teamwork, while training new staff. Skilled in problem-solving and proficient in cash handling, ensuring efficient operations and positive client interactions. Committed to delivering exceptional service and promoting a collaborative environment.

Overview

4
4
years of professional experience

Work History

Server

IHOP
Chicago, IL
11.2023 - Current
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Managed multiple tables efficiently during peak hours, enhancing workflow and service speed.
  • Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
  • Trained new servers on menu items, service standards, and operational procedures.

Volunteer

Church
Chicago, IL
01.2026 - Current

- Facilitated customer transactions at the register to ensure efficient -check-out processes.

- Handled cash, credit, and digital payments, ensuring precise and timely processing.

- Developed advanced customer service skills to foster positive client interactions.

Library Assistant

West Lawn Library
Chicago, IL
06.2022 - 08.2022
  • Managed circulation desk operations to ensure efficient check-in and check-out processes
  • Collaborated with staff to develop programs that promote library services and resources
  • Performed circulation duties such as checking materials in and out, renewing items, and registering new patrons, ensuring efficient service at the front desk.

Education

Bachelor of Science - Human Services

National Louis University
Chicago, IL
06-2029

High School Diploma -

Curie
Chicago, IL
06-2025

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Computer skills
  • Flexible schedule

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Volunteer

Church
01.2026 - Current

Server

IHOP
11.2023 - Current

Library Assistant

West Lawn Library
06.2022 - 08.2022

Bachelor of Science - Human Services

National Louis University

High School Diploma -

Curie
Jahara Mendoza