Jahaydee Diaz
The Village for Families and Children
East Hartford,CT
2
Languages
1
Certification
8
years of professional experience
Certified Security guard with formal training in safety compliance, emergency protocols and first aid. Eager to bring strong observational skills and a proactive approach to SSC, inc. to ensure the safety of staff, students, and visitors.
Work History
Positive Youth Development
1 Year 10 Months- Developed personalized lesson plans based on individual student needs. abd kearnng styles.
- Utilized creativeteaching methods such as visual aids, interactive activites and educational games.
- Improves student performance by implementing effective study strategies and techniques.
Personal Time Off
1 Year 7 Months- Took time off for family caregiving.
Member Services Representative
5 Months- Helped members set up/close accounts, complete loan applications, and sign up for new service.
- Reviewed loan files for completeness and identified missing documentation.
- Maintained a new account report, including deposits, withdrawals, savings, checking and loan accounts, which resulted in compliance.
- Completed highly accurate, high-volume money counts via both manually and machines.
Fulfillment Center Associate
6 Months- Picked, packed, and places shipping labels on items to be delivered. Sorted them by shipping time.
- Fixed errors in virtual & physical inventory counts. Helped staff deliver CPT items promptly.
- Worked across departments to minimized errors and accidents and ensure proper product location.
- Handpicks to be problem solver, trained in other departments like packing and shipping dock.
Member Relationship Representative
2 Years 4 Months- Executed member transactions, including deposits, withdrawals, money orders and checks.
- Ordered new checks, ordered stop payments and processed fraud.
- Reconciled cash drawers, recorded transactions, logged checked, prepared transaction reports.
Education
High School Diploma
Diploma - Medical Assisting
Skills
Monitoring Technology
First Aid & CPR
Attention to detail
Administrative access control
Safety skills
Communication skills
Active learning/listening
Conflict resolution
Compliance
Customer service/support
Positive attitude
Relationship building
Teamwork and collaboration
Certification
- Business Information Processing
- State guard card
- Driver's license
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Positive Youth Development
The Village for Families and Children
02.2024 - 12.2025Read More
Personal Time Off
N/A
07.2022 - 02.2024Read More
Member Services Representative
Cencap Federal Credit Union
02.2022 - 07.2022Read More
Fulfillment Center Associate
Amazon
07.2021 - 01.2022Read More
Member Relationship Representative
Franklin Trust Credit Union
09.2017 - 01.2020Read More
Lincoln Technical Institute
Diploma from Medical Assisting
Read More
A. I. Prince CTHS
High School Diploma
Read More