Jahaziel Martinez
Goffstown,NH
Summary
Outgoing Sales Expert offering 11 years of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.
Overview
12
12
years of professional experience
Work History
Mobile Expert
T-Mobile Usa
01.2013 - Current
- Adapted to dynamic sales metrics in a fast-paced sales environment within a highly competitive industry.
- Remained knowledgeable about advancements in the ever-changing technology industry, adjusting presentations accordingly to maximize sales targets.
- Supported clients in achieving desired outcomes by facilitating the purchase of items that met their specific requests.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
Business & Operations Manager
Isabella Medispa LLC
04.2020 - 08.2022
- Completed special ordering for medical equipment, medical supplies and sellable goods
- Managed client interactions and streamlined scheduling processes
- Coordinated and optimized staff schedules for procedures.
- Successfully set up and troubleshooted medical equipment
- Maximized talent acquisition through implementing innovative hiring practices.
- Conducted meetings with pharmaceutical representatives to discuss sales strategies and goals
Teller
Triangle Credit Union
01.2013 - 01.2013
- Managed various tasks utilizing XP2 Financial Software and other system services
- Managed financial accounts with meticulous attention to detail for business and personal memberships
- Assisted credit union members on a daily basis within a fast-paced setting
- Efficiently handled financial problems and account issues in a professional capacity.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Education
MAJOR IN A BA BUSINESS FINANCE -
SOUTHERN NEW HAMPSHIRE UNIVERSITY
Manchester, NH11.2024
Skills
- Relationship Building
- Sales and Promotions
- Creative Thinking
- Decision-Making
- Microsoft applications proficiency
- Product and Service Sales
- Attention to Detail
- Positive Customer Engagement
- Real-time communication features
- Performance optimization strategies
- Strong Communication and Interpersonal Skills
Accomplishments
- T-Mobile Q4 2019 Winner Circle Nomination & Winner
- T-Mobile Q2 2020 Winner Circle Nomination & Winner
References
- SCOTT MANSHIP, Retail Store Manager, T-Mobile, Nashua/Manchester, NH, 603.943.2640
- JOSEPH PROVENCHER, Retail Store Manager, T-Mobile, Manchester/Salem, NH, 603.943.2640
- ROCCO LAURANO, Retail Assistant Store Manager, T-Mobile, Nashua, NH, 603.943.2640
Languages
Spanish
Full Professional
Timeline
Business & Operations Manager
Isabella Medispa LLC
04.2020 - 08.2022
Mobile Expert
T-Mobile Usa
01.2013 - Current
Teller
Triangle Credit Union
01.2013 - 01.2013
MAJOR IN A BA BUSINESS FINANCE -
SOUTHERN NEW HAMPSHIRE UNIVERSITY