Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ja'hdaiah Gonyea

Port Charlotte,FL

Summary

Dedicated Property Manager bringing forth a positive, motivated attitude with the ability to improve tenant satisfaction and retention. Excellent conflict mediator and efficient multitasker. Self-motivated and willing to work in a high performance environment to obtain professional growth and advancement.

Overview

6
6
years of professional experience

Work History

Property Manager

Carteret Management
Port Charlotte, FL
06.2023 - Current
  • Manages all aspects of the property, occupancy, and maintenance.
  • Ensures a high level of professionalism and maintains positive relationships with all tenants and prospects.
  • Prepares weekly and monthly reports detailing financial and property performance.
  • Meets with prospective tenants to conduct appointments, assist with rental applications, and explain terms of occupancy.
  • Screens applicants and sends files to Preferred Compliance for Verification and Approval.
  • Executes Lease Agreements.
  • Proficient with Outlook, Teams, Word, Excel, Paylocity, and Realpage Onesite.
  • Expedites maintenance requests by coordinating with tenants, maintenance staff, and vendors to address maintenance and facility needs.
  • Handles all Recertification's by submitting notices in advance and verifying updated tenant information.
  • Conducts periodic inspections of the property and units to ensure compliance with safety regulations and property expectations.
  • Posts and collects rent payments.
  • Issues 3-day notices and follows up with delinquent tenants.
  • Processes evictions when necessary in accordance with state laws and procedures.
  • Reduces unit turnover time by coordinating with maintenance and vendors to ready the unit in a timely, efficient manner.
  • Investigates and resolves resident complaints and concerns.
  • Issues infractions to tenants who are in non-compliance of their lease agreement.
  • Submits invoices on a routine basis for processing.
  • Tracks and submits employee timesheets to prepare for Payroll processing.

Administrative Assistant

Carteret Management
Port Charlotte, FL
01.2023 - 06.2023
  • Assisted with brand new property initial lease-up.
  • Managed incoming calls and emails to provide information and assistance, ensuring that all inquires were addressed.
  • Assisted with the planning of special events by arranging catering services and ordering promotional materials.
  • Organized and maintained filing systems.
  • Maintained office supplies inventory.
  • Collected monthly rent and maintained records of payments and rental activity.
  • Ensured that all maintenance needs were resolved as requested by tenants.
  • Coordinated with outside vendors to arrange for preventative maintenance, security, and other services.

Waitress

Applebee's
Port Charlotte, FL
11.2017 - 09.2022
  • Increased costumer satisfaction and retention by providing fast, reliable, and friendly service to all guest.
  • Greeted guests, took orders and delivered them, verified identification and age, digitally submitted orders, and processed guest payments.
  • Resolved guest and employee complaints to maintain complete satisfaction and work effectiveness.
  • Provided detailed information about portions and ingredients.
  • Ensured that all guests were satisfied with their experience.

Dental Assistant

Aspen Dental
Port Charlotte, FL
01.2021 - 08.2021
  • Prepared patients and materials for dental procedures.
  • Maintained infection control by sterilizing and disinfecting instruments and procedure rooms.
  • Exposed and processed X-rays.
  • Assisted with fillings, extractions, crown preps, and local anesthesia.
  • Fabricated crowns, poured impressions, and adjusted dentures.
  • Wrote up progress notes and scheduled patient appointments.
  • Established customer satisfaction and loyalty by providing genuine patient care.

Education

Tax Credit Specialist -

National Center For Housing Management
07-2023

High School Diploma -

North Port High School
North Port, FL
05-2016

Dental Assistant Certification -

Academy For Dental Assistants
St. Petersburg, FL

Skills

  • Strong ability to work independently and effectively
  • Professional communication skills- written, verbal, and listening
  • Superior phone and etiquette skills
  • Excellent time management and prioritizing skills
  • Exceptional organizational skills
  • Adequate problem-solving skills
  • Ability to resolve customer concerns and complaints effectively and professionally
  • Adequate delegation skills

Timeline

Property Manager

Carteret Management
06.2023 - Current

Administrative Assistant

Carteret Management
01.2023 - 06.2023

Dental Assistant

Aspen Dental
01.2021 - 08.2021

Waitress

Applebee's
11.2017 - 09.2022

Tax Credit Specialist -

National Center For Housing Management

High School Diploma -

North Port High School

Dental Assistant Certification -

Academy For Dental Assistants

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Ja'hdaiah Gonyea