Jahdiel Wilson-Pimentel
New York,NY
Summary
Strategic Supervisor with expertise working with kids, prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 5 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Overview
5
5
years of professional experience
Work History
Overseer of the Basketball Training Business
KjsProjectSwish
09.2019 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Led training sessions for new hires, equipping them with necessary skills and knowledge for success in their roles.
- Mentored junior employees, providing guidance and support to foster professional growth within the company.
- Developed strong relationships with clients, resulting in increased customer satisfaction and repeat business.
- Managed and motivated employees to be productive and engaged in work.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved marketing to attract new customers and promote business.
Basketball Trainer
KjsProjectSwish
05.2019 - Current
- Enhanced player performance by developing individualized training programs tailored to their specific needs and goals.
- Collaborated with coaching staff to design effective practice schedules focusing on skill development and refinement.
- Assisted in developing marketing materials to promote coaching services.
- Evaluated athlete progress regularly, providing constructive feedback for continuous improvement.
- Cultivated strong relationships with parents/guardians to encourage ongoing support for the program beyond financial contributions; communicated expectations clearly from start of season throughout its entirety.
- Analyzed client feedback to adjust coaching sessions accordingly.
Education
Bachelor of Science - Advertising, Marketing, Communications
Fashion Institute of Technology
New York, NY05.2024
Associate of Applied Science - Advertising, Marketing, Communications
Fashion Institute of Technology
New York, NY01.2023
High School Diploma -
Frank Mccourt High School
New York, NY06.2019
Skills
- Customer Relations
- Innovation and Creativity
- Childcare
- Delegation Abilities
- Child Supervision
- Staff Development
- Mentoring and Coaching
- Teamwork and Collaboration
- Bilingual in both Spanish and English
- Site coordination
- Dedicated Work Ethic
- Crew Leadership
- Project Leadership
- Friendly
- Approachable
- Childcare
Languages
Spanish
Native or Bilingual
Timeline
Overseer of the Basketball Training Business
KjsProjectSwish
09.2019 - Current
Basketball Trainer
KjsProjectSwish
05.2019 - Current
Bachelor of Science - Advertising, Marketing, Communications
Fashion Institute of Technology
Associate of Applied Science - Advertising, Marketing, Communications
Fashion Institute of Technology
High School Diploma -
Frank Mccourt High School