Jaheem Thornton
York,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. A excellent candidate for any position with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Online Grocery Associate
Walmart
York, PA
02.2021 - 10.2022
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Secured and stored items until customer pickup.
- Satisfied customers with quick, accurate service under tight deadlines.
- Assisted teammates with daily tasks during peak periods.
- Scanned items when pulling from shelves to update system stock information.
Front Desk Receptionist
Honda
Harrisurg, PA
02.2023 - 06.2023
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Completed basic bookkeeping and document filing.
- Responded to inquiries and room requests made online, by phone and via email.
Insurance Agent
Clark Resources
Harrisburg, PA
10.2022 - 08.2023
- Responded to customer inquiries and problems to promote great service.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Monitored clients' insurance coverages to ensure changing needs were met.
PCA
Autumn House Assisted Living
York, PA
04.2023 - Current
- Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
- Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
- Transported patients between facility rooms and helped move individuals between mobile equipment and beds.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Education
High School Diploma -
William Penn H
06.2022
Skills
- Advertising and Marketing
- Sales Proficiency
- Planning and Organization
- Mobile Ordering Understanding
- Prioritizing Orders
- Sales Expertise
- Customer Service
- Upbeat and Outgoing Attitude
- Verbal and Written Communication
- Product Knowledge
- Relationship Building
- Documentation and Reporting
- Customer Relations
- Flexible Schedule
- Attention to Detail
Timeline
PCA
Autumn House Assisted Living
04.2023 - Current
Front Desk Receptionist
Honda
02.2023 - 06.2023
Insurance Agent
Clark Resources
10.2022 - 08.2023
Online Grocery Associate
Walmart
02.2021 - 10.2022
High School Diploma -
William Penn H
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