Jaheem Wright
MIAMI,FLORIDA
Summary
Hey, my name is Jaheem Wright. I am from Homestead, Florida, I'm 20 years old. And I went to high school at South Dade Senior high school. I am currently enrolled in Miami Dade College pursuing an AA degree in Business Administration. And I am currently working as a Marina Attendant at Matheson Hammock Marina for Miami Dade County. And Since I was a sophomore in high school I always talked about wanting to be a firefighter and seeing myself doing that long-term and it's a way I can help my community. I am skillful can be put in any situation and can get the job done right. I am always open to learning new things every day. I am looking To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Marina Attendant
Miami Dade County Parks, Recreation & Open Spaces
MIAMI, FLORIDA
04.2022 - Current
- Responded to all customer inquiries thoroughly and professionally.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Removed safety hazards, soiled items and trash from customer areas.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Answered questions and provided information about [Area of Expertise].
- Developed and maintained courteous and effective working relationships.
- Coordinated between billing department and customers to resolve problems.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Pool Maintenance Technician
Wright Brothers Pools
MIAMI, FLORIDA
03.2020 - 03.2022
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
- Educated customers in proper pool operation and maintenance resulting in [Result].
- Worked with diverse types of weather and ground conditions.
Education
Associate of Arts - Business Administration
Miami Dade College
Homestead, FL06.2023
Skills
- Customer Needs Assessments
- Payment Transactions
- Watercraft Inspection
- Sales and Operations
- Customer Satisfaction
- Customer Inquiries
- General Facility Cleaning
- Boating Safety
- Handling Procedures
- Service Quality
- Efficient Service
- Project Requirements
- Maintaining Clean Work Areas
- Boat Maintenance
- Customer Experience
- Creative Solutions
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Marina Attendant
Miami Dade County Parks, Recreation & Open Spaces
04.2022 - Current
Pool Maintenance Technician
Wright Brothers Pools
03.2020 - 03.2022
Associate of Arts - Business Administration
Miami Dade College
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