Jaheim Vennie
Assistant Manager
Sierra Vista,AZ
Summary
Worked as an Assistant Manager who would open and close the building, oversee shift changes, count registers at end of employee shifts and deposit cash for pickup. Managed the concessions area to ensure customers orders were taken correctly and as quickly as possible as well as clean the equipment at the end of the night for the next day. Managed the Ushers who cleaned theatres, bathrooms, hallways, and lobbies for customers to enjoy the visit without issue. Has been trained and certified to become a Senior Assistant Manager including: employee scheduling, movie scheduling, budgeting analysis and reports, projector maintenance, fire and alarm safety, and the entire hiring process of new employees.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Senior Assistant Manager
Cinemark 10
8 2023 - Current
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Took over the responsibility of creating and helping with the movie schedule when the General Manager was not available.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Reviewed sales and gross profit report to assess company efficiency.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Monitored security to protect employees, customers and property.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
Assistant Manager
Cinemark 10
04.2022 - 08.2023
Theatre Team Member
Cinemark 10
10.2021 - 04.2022
Club Treasurer
Buena Robotics Team
08.2018 - 05.2019
- Drafted treasury reports to support management decision-making needs.
- Executed financial due diligence tasks on daily basis to maintain optimal company finances.
- Advised management regarding significant expenditures to keep operations in line with budget limitations.
- Trained and supervised successor on accounting policies, procedures and performance requirements.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate and current.
Education
- Engineering (Pre-Engineering)
University of Arizona
Tucson, AZ 05.2001 -
High School Diploma -
Buena High School
Sierra Vista, AZ 08.2015 - 05.2019
Skills
- Operations management
Staff Management
Employee scheduling
Strategic planning
Training
Cash Handling
Team Leader
Food Safety
Accurate Money Handling
Restaurant Operations
Customer Service
Policies And Procedures
Staff supervision
Timeline
Assistant Manager
Cinemark 10
04.2022 - 08.2023
Theatre Team Member
Cinemark 10
10.2021 - 04.2022
Club Treasurer
Buena Robotics Team
08.2018 - 05.2019
High School Diploma -
Buena High School
08.2015 - 05.2019
- Engineering (Pre-Engineering)
University of Arizona
05.2001 -
Senior Assistant Manager
Cinemark 10
8 2023 - Current
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