Jaheir Moore
Elizabeth,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Sales Associate
Footlocker, Foot Action, And Kids Footlocker
Elizabeth, NJ
05.2022 - Current
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Provided excellent customer service by helping customers locate items they were looking for.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Processed credit card transactions accurately and efficiently.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Balanced cash drawers at the end of each shift.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Thomas Jefferson Arts Academy
Elizabeth, NJ06-2023
Skills
- Problem Resolution
- Conflict Resolution
- Flexible and Adaptable
- Communication
- Multitasking
- Troubleshooting
- Analytical and Critical Thinking
- Friendly, Positive Attitude
- Data Entry
- Attention to Detail
- Customer Service
- Organization
- Supervision and Leadership
References
References available upon request.
Timeline
Sales Associate
Footlocker, Foot Action, And Kids Footlocker
05.2022 - Current
High School Diploma -
Thomas Jefferson Arts Academy
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