Jaheir Moore
Union,NJ
Summary
Dynamic Asset Protection Investigator with Walmart, skilled in video monitoring and incident reporting. Successfully developed loss prevention strategies that enhanced store security and trained staff on best practices. Proven ability to collaborate with law enforcement and conduct thorough investigations, ensuring compliance and safeguarding assets effectively.
Overview
3
3
years of professional experience
Work History
Asset Protection Investigator
Walmart
08.2024 - Current
- Conducted thorough investigations into theft incidents, ensuring compliance with company policies.
- Collaborated with local law enforcement to resolve criminal cases effectively and efficiently.
- Analyzed surveillance footage to identify suspicious activities and prevent potential losses.
- Developed and implemented loss prevention strategies that enhanced store security measures.
- Trained staff on best practices for asset protection and incident reporting procedures.
- Maintained accurate records of investigations, documenting findings for management review.
- Patrolled store and staffed designated posts for visible security presence to customers and associates.
- Managed evidence collection processes meticulously, ensuring proper documentation was maintained at all times for legal proceedings or insurance claims purposes.
- Conducted regular audits of inventory control systems to identify discrepancies and initiate appropriate corrective actions.
- Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
- Ensured compliance with all relevant laws, regulations, and company policies throughout the course of investigations.
- Conducted regular reviews of CCTV footage to monitor employee behavior for adherence to company policies concerning cash handling, merchandise handling, and theft prevention protocols.
Sales Associate
Footlocker, Foot Action, And Kids Footlocker
05.2022 - 08.2024
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Collaborated with team members to achieve sales targets and maintain store presentation standards.
- Resolved customer inquiries and complaints promptly to ensure satisfaction and loyalty.
- Conducted inventory checks regularly, contributing to stock management and loss prevention efforts.
- Trained new associates on customer service protocols and operational procedures for seamless integration.
- Implemented merchandising strategies to optimize product placement and increase visibility on sales floor.
Education
Psychology
Kean University
Union, NJ05.2027
High School Diploma - Music Technology
Thomas Jefferson Arts Academy
Elizabeth, NJ06.2023
Skills
- Video monitoring
- Physical security
- Incident reporting
- Access control
- Policy enforcement
- Internal auditing
- Cybersecurity awareness
- Investigative techniques
- Evidence collection
- Asset recovery
- CCTV systems
- Surveillance
Timeline
Asset Protection Investigator
Walmart
08.2024 - Current
Sales Associate
Footlocker, Foot Action, And Kids Footlocker
05.2022 - 08.2024
Psychology
Kean University
High School Diploma - Music Technology
Thomas Jefferson Arts Academy