Jahelys Adorno
Fort Worth,TX
Summary
With a background in customer service, food preparation, and management, I bring enthusiasm and motivation to any role. I am hardworking, determined, and reliable, with a proven track record of punctuality. I'm seeking a position where I can apply my communication and multitasking skills to enhance workplace efficiency, deliver excellent service, and contribute to a dynamic team. I am eager to grow within a company that values responsibility, hard work, and a positive attitude.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Polished Cleaning
05.2025 - 07.2025
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
Cashier and Food Prep Assistant
Jonny's Pizza
12.2024 - 05.2025
- Managed in-person and phone orders for pickup and delivery.
- Prepared individual items like slices, garlic knots, and pepperoni rolls.
- Operated independently during high-demand periods, especially on weekends.
- Resolved technical issues with delivery platforms and in-store systems.
Customer Service Associate
Bahama Buck's
07.2024 - 10.2024
- Handled cashier duties in both lobby and drive-thru settings.
- Prepared snow-style ice cream, smoothies, and refilled flavor bottles.
- Maintained cleanliness and served products efficiently.
- Adapted to multitasking roles, covering all areas when necessary.
Cashier and Kitchen Staff
Slim Chickens
08.2023 - 12.2023
- Took and processed customer orders in the lobby and drive-thru.
- Prepared menu items including wraps, burgers, waffles, salads, and toast.
- Managed beverage preparation and food packaging.
- Thrived in a fast-paced environment, ensuring quick and efficient service.
Education
High School -
Central High School
Fort Worth, TX05.2025
Skills
- - Customer Service: Proficient in handling customer inquiries and ensuring satisfaction
- - Multitasking: Experienced in managing multiple roles simultaneously in high-demand environments
- - Food Preparation: Skilled in preparing a variety of food items adhering to quality standards
- - Problem-Solving: Adept at identifying issues and implementing effective solutions promptly
- - Teamwork: Collaborative team player with a focus on achieving common goals
- - Independence: Capable of working autonomously, taking initiative when required
- Appointment scheduling
- Critical thinking
- Data entry
Languages
English, Advanced (C1)
Spanish, Fluent
Timeline
Customer Service Representative
Polished Cleaning
05.2025 - 07.2025
Cashier and Food Prep Assistant
Jonny's Pizza
12.2024 - 05.2025
Customer Service Associate
Bahama Buck's
07.2024 - 10.2024
Cashier and Kitchen Staff
Slim Chickens
08.2023 - 12.2023
High School -
Central High School
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