Jahid Wilson Sr
Collierville,Tennessee
Summary
GENERAL MANAGER / DISTRIBUTION CENTER MANAGER Moving Teams to Top Performance & Rapid Improvements Deep Expertise & Leadership in Supply Chain & Distribution / Warehousing Operations Performance-driven, strategic leader and problem-solver who produces strong team morale, safety, quality, and performance through monitoring, leadership coaching, and training. Frequently sought to turn around underperforming sites, leaders, and teams in large distribution and rapid deployment centers. Able to relocate.
Overview
17
17
years of professional experience
Work History
GENERAL MANAGER
THE HOME DEPOT
06.2020 - 09.2024
- 268.000 Sq Ft Distribution Center
- Managed 2 Assistant General Managers, 5 Operations Managers, 10 Supervisors, 225 associates and 30 3PL.
- Manage $11M Monthly P&L; oversee budget and track variances to plan, supplying details to Senior Director and corporate HQ.
- Ensure staffing loads for peak seasons; conduct all interviewing and hiring with attention to
motivation and potential. - Administer P&L, multi-shift operations, hiring, budgets, and support.
- Establish training with Assistant General Managers, Operations Managers and Supervisors.
- Monitor staffing, forecasting, and performance from
contingency labor vendors. Work with 3PL leaders to monitor vendor training, attendance, and accuracy. - Improved CPH 20% for multiple shifts with 30% performance gains and better productivity, retention, and accuracy by gathering managers and associates feedback, and offering additional training.
- Monitored progress with trainers to close skills gaps, and address behaviors that were affecting performance.
- Associate Survey- 2 consecutive years with 84% and 85% favorable scores, 3% higher than Home Depot supply chain average.
- Safety- 3 years below goal for osha recordable injuries and loss time. 1 year safe in 2022, first time in DC's history of 20 years.
ASSISTANT GENERAL MANAGER
THE HOME DEPOT
11.2017 - 06.2020
- 465,600 Sq FT Rapid Deployment Center
- Managed 3 Operations Managers, 7 Supervisors and 120-150 associates.
- Employee Retention & Morale: Outpaced all division sites with 15.8% attrition (vs. 22.9% plan goal) with
monitoring for engagement and skills gaps; personally met with associates to address needs. - Safety Management: Decreased incidents 20% in SC exceeding goals with new Safety Recognition Walks, employee recognition, and Safety Review Board prevention plans.
ASSISTANT GENERAL MANAGER
THE HOME DEPOT
06.2015 - 10.2017
- Managed 3 Operations Manager, 6 Supervisors and 100 associates, 30 3PL
- 1,400,000 Sq Ft Distribution Center. Largest Distribution Center at Home Depot at that time.
- Ensure staffing loads for peak seasons and various store events.; conduct all interviewing and hiring with attention to motivation and potential.
ASSISTANT GENERAL MANAGER
THE HOME DEPOT
05.2008 - 06.2015
- 525,000 Sq Ft Rapid Deployment Center
- Managed 3 Operations Managers, 8 Supervisors 110 associates.
- Rapid Distribution Center Startup: Quickly hired 91 Operations Managers, Supervisors, and Associates for new Houston site, completing staffing just 30 days; sourced quality employees later promoted to leadership roles.
- Expense Reduction Strategies: Identified causes of outsized expenses with attention to overtime and
transportation costs. Reviewed cube utilization, added staff recognition, and worked with over-budget leaders to resolve knowledge gaps, and verified plan with GM – key steps to meet 15% improvement goal. - Led continuous improvements and efficiency in vendor procedures, processes, team procedures,
financial management, and operations practices, reducing cost-to-serve. - Recommended improvements in receiving / dock door layouts affecting product flow, and resources.
- Hiring & Training: Adjusted hiring strategy and budget for forecast needs (30-35% seasonal fluctuations),
working with management on short and long-term plans; coached associates via observation and training. - Automation Transition: Oversaw Houston operation throughout transformation to new equipment and
WMS digital transformation, ensuring consistent performance across supply chain.
SENIOR OPERATIONS MANAGER
MERVYNS
04.2007 - 05.2008
- Managed timely logistics and distribution at largest network distribution center
Education
Master of Arts (MA) in Organizational Management - Emphasis in Organizational Management & HR
University of Phoenix
San Jose, CA11.1999
Bachelor of Business Administration (BBA) in Human Resources Management & Services -
California State University - East Bay
Hayward, CA05.1994
Skills
- Strategic Planning
- Team Direction & Motivation
- P&L
- Training & Onboarding
- KPIs & Goals
- Staffing
- Process Improvement
- Safety
- Employee Engagement & Morale
- Productivity, Efficiency, & Performance Leadership
Websites
Languages
Spanish
Professional Working
Timeline
GENERAL MANAGER
THE HOME DEPOT
06.2020 - 09.2024
ASSISTANT GENERAL MANAGER
THE HOME DEPOT
11.2017 - 06.2020
ASSISTANT GENERAL MANAGER
THE HOME DEPOT
06.2015 - 10.2017
ASSISTANT GENERAL MANAGER
THE HOME DEPOT
05.2008 - 06.2015
SENIOR OPERATIONS MANAGER
MERVYNS
04.2007 - 05.2008
Master of Arts (MA) in Organizational Management - Emphasis in Organizational Management & HR
University of Phoenix
Bachelor of Business Administration (BBA) in Human Resources Management & Services -
California State University - East Bay
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