Jahir macias
Las Vegas,NV
Summary
Proactive and reliable Team Member with extensive experience in training new staff, maintaining a clean and efficient workspace, and providing exceptional customer service. Skilled in team collaboration and problem-solving, with fluency in Spanish and English. Bringing strong adaptability and decision-making capabilities to drive team success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Team Member
McDonald's
06.2023 - Current
- Trained new team members by giving information on company procedures and safety requirements.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service skills and became prepared to handle any customer needs
- Worked different stations to provide optimal coverage and meet production goals.
- Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
Courtesy Clerk
Albertsons
05.2022 - 11.2022
- Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Returned unwanted items to correct store locations and restocked shelves.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request.
- Increased overall efficiency by assisting with price checks and product location inquiries from customers.
Education
High School Diploma -
SLAM! Academy
Las Vegas, NV05-2024
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Cash Handling
- Cleaning and custodial service
- Adaptability and Flexibility
- Flexible Schedule
- Decision-making capabilities
- Heavy Lifting
- FLUENT In Spanish and English
- Proficient in Video production and editing
- Multitasking Abilities
Timeline
Team Member
McDonald's
06.2023 - Current
Courtesy Clerk
Albertsons
05.2022 - 11.2022
High School Diploma -
SLAM! Academy