Jahir Torres
Marshall
Summary
Resourceful Quality Team Lead known for high productivity and efficient task completion. Specialized in process improvement, compliance monitoring, and team management. Excel in communication, problem-solving, and leadership, ensuring seamless operations and quality output.
Overview
5
5
years of professional experience
Work History
Quality Team Lead
Aaon Coil Products
Longview
10.2024 - Current
- Performed root cause analysis of any discrepancies identified in the quality control process.
- Developed and implemented a system for tracking quality assurance metrics.
- Monitored and evaluated team performance to ensure adherence to quality standards.
- Provided guidance, training, and mentorship to team members on best practices in quality assurance.
Remodeler
Construction Innovations
Marshall
02.2022 - 10.2024
- Maintained a safe work environment by adhering to safety regulations at all times.
- Grouted ceramic tiles on bathroom walls and floors for a professional finish.
- Installed insulation in walls or ceilings using various materials such as fiberglass batting or foam board insulation.
- Maintained a clean job site by sweeping away debris at the end of each day's work.
- Performed demolition work to remove existing structures in preparation for new construction.
- Installed drywall, trim, doors, windows, cabinets and countertops.
- Applied paint or wallpaper to walls or ceilings for a finished look.
- Repaired plumbing fixtures such as sinks, toilets and showers.
- Replaced damaged roofing shingles with new ones according to local building codes.
- Worked with homeowners to design kitchen layouts that fit their needs.
- Coordinated with subcontractors to ensure timely completion of projects.
- Measured rooms accurately before starting any construction project.
- Installed flooring material such as tile, hardwood or laminate floors.
- Planned and coordinated remodeling projects, including scheduling subcontractors and ordering materials.
- Removed old siding from exterior walls and replaced it with vinyl siding.
- Worked with clients to find appropriate material sources according to client budgets and specific project needs.
- Maintained customer satisfaction by finishing projects with skill and adding professional details for best-in-class work.
- Applied superior abilities in plumbing, carpentry, and finishing to complete high-quality work for various projects.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Gained independent working skills and guided and mentored less experienced team members.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Assisted with diverse construction challenges to help team and customer.
Restaurant Manager
Cajun Tex
Marshall
06.2021 - 02.2022
- Adhered to all health department regulations regarding food storage and preparation.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Assisted with kitchen preparation during peak times as needed.
- Ordered supplies from vendors as needed while staying within budget guidelines.
Shift Lead
Wingstop
Marshall
09.2020 - 05.2021
- Conducted regular inventory checks to maintain accurate stock levels.
- Ensured that all safety protocols were followed at all times.
- Provided guidance and support to other team members as needed.
- Ensured compliance with health and safety regulations at all times.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Monitored employee performance and provided feedback on areas for improvement.
- Handled cash register transactions accurately while providing excellent customer service.
- Performed administrative tasks including filing documents, data entry.
Education
High School Diploma -
Marshall High School
Marshall, TX05-2021
Skills
- Root cause analysis
- Quality assurance
- Performance monitoring
- Metrics development
- Employee training
- Safety compliance
- Customer satisfaction
- Project management
- Team leadership
- Data analysis
- Conflict resolution
- Inventory management
- Time management
- Attention to detail
- Effective communication
- Preventive action planning
- Coaching and mentoring
- Innovation mindset
- Quality control checks
- Team Training
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Quality Team Lead
Aaon Coil Products
10.2024 - Current
Remodeler
Construction Innovations
02.2022 - 10.2024
Restaurant Manager
Cajun Tex
06.2021 - 02.2022
Shift Lead
Wingstop
09.2020 - 05.2021
High School Diploma -
Marshall High School