Jahleea Tennyson
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to work independently and quickly acquire new skills. Consistently enhances capabilities to positively influence team dynamics and outcomes. Committed to embracing challenges with a positive and proactive approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Remote Scorer
NCS Pearson Inc.
03.2025 - Current
- Evaluate student responses for accuracy and comprehension based on scoring guidelines.
- Collaborate with scorers in consensus scoring to ensure quality evaluations.
- Achieve scoring results exceeding minimum objectives per hour.
- Deliver feedback on score reports and address questions regarding assessment criteria.
- Maintain confidential records of scored tests in compliance with regulations.
General Manager
I Heart Mac & Cheese
03.2024 - 06.2025
- Managed scheduling and payroll processing to optimize workforce efficiency.
- Coordinated onboarding and training programs for new employees.
- Oversaw inventory management to maintain stock levels and reduce waste.
- Tracked and managed labor costs to align with budget goals.
- Conducted weekly team meetings, fostering positive team morale.
- Resolved customer disputes, ensuring a pleasant dining experience.
- Reported directly to franchise owner daily, providing operational updates.
- Collaborated with corporate office on equipment troubleshooting and menu customization.
Assistant Manager
Wendy's
08.2023 - 03.2024
- Counted safe and bank deposits to ensure accurate financial records.
- Assigned team member positions using flow charts for each shift.
- Conducted interviews and evaluations of potential employees.
- Reported daily to General Manager on operational status.
Line Cook
Outback Steakhouse
09.2021 - 08.2023
- Efficiently operated multiple BOH stations, including prep cook and grill.
- Adapted cooking techniques for sautéing, frying, grilling, and dessert preparation based on demand.
- Expedited orders to ensure timely service during high-volume shifts.
- Developed visually appealing plating techniques to enhance dessert presentation.
Property Manager/Host
Air BnB
05.2018 - 08.2022
- Oversaw completion of work orders while addressing guest concerns promptly.
- Recruited, trained, and managed staff to maintain high operational standards.
- Maintained calendar for guest stays and local events to enhance marketing efforts.
- Implemented competitive strategies to align with similar properties.
- Collected deposits and rent payments efficiently.
- Screened prospective tenants to ensure quality leasing decisions.
- Facilitated lease agreements, ensuring clarity and compliance.
- Adjusted pricing and processed reimbursements as necessary.
Education
B.S - Pychology
Southern New Hampshire University
A.A - Allied Health Science
South University
Skills
- Operational efficiency
- Customer service
- Staff recruitment
- Conflict resolution
- Inventory management
- Quality assurance
- Time management
- Efficient multi-tasker
- Customer retention
- Budgeting and cost control strategies
Certification
ServSafe, 05/28/27, 7102095
Languages
Spanish
Professional
Timeline
Remote Scorer
NCS Pearson Inc.
03.2025 - Current
General Manager
I Heart Mac & Cheese
03.2024 - 06.2025
Assistant Manager
Wendy's
08.2023 - 03.2024
Line Cook
Outback Steakhouse
09.2021 - 08.2023
Property Manager/Host
Air BnB
05.2018 - 08.2022
B.S - Pychology
Southern New Hampshire University
A.A - Allied Health Science
South University
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