Jahleel Jules
Miami,FL
Summary
Dynamic and reliable professional with a diverse background in customer service and food preparation. Excelled in contract management and teamwork, enhancing operational efficiency and customer satisfaction. Proven ability in safe food handling and keeping collaborative environments. Achieved significant improvements in fleet utilization and service quality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Rental Associate
Strada Luxury Exotics
Miami, FL
03.2024 - 10.2024
- Inspected vehicles before and after rentals, ensuring they were in optimal condition for customers, while maintaining high standards of cleanliness and functionality.
- Processed rental applications, contracts, and payments with accuracy using company-specific software, Microsoft Word, and Excel to create and manage documents, contracts, and billing records.
- Responded promptly to customer inquiries via phone, email, Turo, and Facebook, addressing their concerns, offering solutions, and providing timely updates to ensure an exceptional customer experience.
- Conducted regular reviews of fleet utilization reports using Excel to identify opportunities for increased operational efficiency and cost savings.
- Drove and delivered vehicles to customers and participated in chauffeuring, ensuring timely, safe deliveries and a high level of customer service throughout the process.
- Managed rental bookings, updated vehicle availability, and tracked customer interactions through CRM software, ensuring data accuracy and prompt follow-ups.
- Enhanced customer satisfaction by following up on rental experiences, resolving issues, collecting feedback, and implementing improvements based on customer insights.
Cook
Panera Bread
Melbourne, FL
08.2023 - 11.2023
- Prepared meals according to specific recipes and menus, adjusting ingredients and cooking times to ensure high-quality dishes, all while maintaining communication with the front-of-house team to ensure timely delivery of orders.
- Maintained cleanliness in the kitchen by cleaning equipment, surfaces, utensils, and dishes, adhering to food safety standards and ensuring all workspaces met health department regulations.
- Demonstrated strong attention to detail by following precise food preparation and presentation guidelines, enhancing the overall customer dining experience.
- Worked in a fast-paced environment, using kitchen management software to track inventory, order supplies, and monitor food stock levels to meet customer demand.
- Utilized digital systems to manage cooking times, monitor inventory, and ensure food was prepared efficiently while maintaining safety standards.
- Collaborated with team members to ensure smooth operations and to meet daily customer demand, always focusing on delivering the best possible service and food quality.
Dough Maker
Blaze Pizza
Melbourne, FL
06.2022 - 12.2022
- Rolled out dough on a floured surface to achieve desired thickness, ensuring uniformity and consistency in dough texture and quality for various pizza and calzone orders.
- Kneaded dough by hand and with a mixer, ensuring proper texture and elasticity, and efficiently used kitchen technology to maintain consistency across batches.
- Followed company recipes and guidelines to prepare dough for pizzas, calzones, and other menu items, meeting product quality and presentation standards.
- Assisted in the operation of inventory management software to track dough and ingredient usage, ensuring stock levels were sufficient and orders were placed in a timely manner.
- Worked with the team to ensure that pizza orders were completed quickly and accurately, consistently exceeding customer expectations with speed and quality.
- Maintained clean, organized workspaces and effectively communicated with front-of-house staff, ensuring a smooth workflow and timely order fulfillment.
Back of House Team member
Chick fil-A
Melbourne, USA
07.2021 - 01.2022
- Prepared sandwiches and other menu items with care, following company procedures to ensure consistency and high-quality presentation, delivering top-notch customer service at every interaction.
- Breaded, seasoned, and cooked food, maintaining quality and safety standards in a fast-paced environment, while also ensuring that all tasks were completed with efficiency and attention to detail.
- Ensured that all food was cooked and presented to meet health and safety standards, maintaining a sanitized and safe work area through consistent use of cleaning protocols.
- Used point-of-sale systems to process orders quickly and accurately, ensuring minimal wait times and maximizing customer satisfaction during peak hours.
- Boxed food with care, ensuring proper packaging, labeling, and order accuracy, always prioritizing a positive customer experience by ensuring every detail was correct.
- Assisted in inventory management by tracking food supplies digitally, ensuring that stock was rotated regularly, and communicated stock needs to supervisors.
- Fostered a welcoming environment for customers, addressing any concerns promptly and professionally, and ensuring all customers left satisfied with their experience.
Education
BBA - Finance
Florida International University
Miami, FL12-2026
Associate of Arts -
Eastern Florida State College
Melbourne, FL12-2024
High School Graduate -
Viera High School
Viera, Florida05.2022
Skills
- Data Entry
- Task Prioritization
- Teamwork and Collaboration
- Microsoft Word, Excel, Powerpoint, Access
- Google Docs, Sheets, Slides, Drive
- 60 WPM
Languages
English and French
Professional
Certification
- Comptia A+ expected July 2025
- Life and Health Insurance agent expected August 2025
Timeline
Rental Associate
Strada Luxury Exotics
03.2024 - 10.2024
Cook
Panera Bread
08.2023 - 11.2023
Dough Maker
Blaze Pizza
06.2022 - 12.2022
Back of House Team member
Chick fil-A
07.2021 - 01.2022
- Comptia A+ expected July 2025
- Life and Health Insurance agent expected August 2025
BBA - Finance
Florida International University
Associate of Arts -
Eastern Florida State College
High School Graduate -
Viera High School
Similar Profiles
Joshua Wali SykesJoshua Wali Sykes
Car Porter at Stay Mobile Luxury and Exotics Rentys LLCCar Porter at Stay Mobile Luxury and Exotics Rentys LLC
Melanie GalindoMelanie Galindo
Sales Manager at Luxury Car Rentals, Tourbillon ExoticsSales Manager at Luxury Car Rentals, Tourbillon Exotics
Hamza BalghitHamza Balghit
Shop Owner at Pure ExoticsShop Owner at Pure Exotics