Jahleel O'Neal
Summary
Adept at enhancing operational efficiency and customer satisfaction, my tenure at The Home Depot Inc honed my expertise in freight handling and exceptional communication. Leveraging heavy equipment operation and a collaborative spirit, I significantly contributed to team success and warehouse productivity, embodying a proactive approach to problem-solving and customer service excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Floater
The Home Depot Inc
02.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Receiving Associate
The Home Depot Inc
07.2023 - 02.2024
- Boosted overall warehouse productivity by collaborating with team members on various tasks such as unloading trucks, sorting products, and updating inventory systems.
- Assisted in maintaining a safe work environment by participating in routine inspections or audits within the receiving area to identify potential hazards or areas of concern.
- Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Receiving Associate
The Home Depot Inc
10.2022 - 06.2023
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
Floater
The Ritz
02.2022 - 05.2022
- Enhanced guest satisfaction by promptly addressing concerns and resolving issues.
- Streamlined check-in procedures for improved efficiency and reduced wait times.
- Facilitated smooth communication between departments by relaying important information as needed.
- Boosted overall guest experience with thorough knowledge of hotel amenities and local attractions.
Education
High School Diploma -
Ivanna Eudora Kean High School
1 & 2 Estate Nazareth, Red Hook, St Thomas 0080205.2022
Skills
- Loading and unloading
- Physical Strength
- Heavy Equipment Operation
- Freight Handling
- Order Picking
- Forklift Operation
- Stock replenishment
- Exceptional communication
- Customer service and assistance
- Teamwork
- Problem-Solving
- IT Troubleshooting
Certification
Certified by Google in IT Support.
Timeline
Retail Floater
The Home Depot Inc
02.2024 - Current
Receiving Associate
The Home Depot Inc
07.2023 - 02.2024
Receiving Associate
The Home Depot Inc
10.2022 - 06.2023
Floater
The Ritz
02.2022 - 05.2022
High School Diploma -
Ivanna Eudora Kean High School