Jahlesa Roberts

As a Unit Coordinator working directly under Unit Manager, my responsibilities were to make sure all necessary paperwork were faxed to several departments within hospital daily, order important consent forms for doctors/Interns Order supplies for entire General Medicine Unit. Round for maintenance problems throughout floor make sure Unit was always in compliance. Answer/ transfer all phone calls for patients as well as staff, family, Doctors. Stock unit regularly assure that everything is always available for staff and patients. Prepare patient Charts upon arrival and assure it’s broken down and filed when discharged. Make copies, Attention notice’s for staff participation in different unit expectations. Discharge/ Admit, Transfer patients. Request transportation for patient being discharged or Transferred. Attend several interviews and be apart of hiring decisions for onboarding employees. Greet Visitors and accommodate them with any concerns and need. Worked with health quest for 3 years and recently transitioned to Epic so i am now Epic Certified also. Just overall make sure the unit with 45 patients, charge nurse 7 nurses, 3 techs most of the time was functioning and ran smoothly.

While working as a switchboard operator I worked in the administrative building at the front desk. I was responsible for unlocking the doors every morning. Answering all calls for campus transferring to necessary homes and departments. Greet family and staff as well as residents accommodate them with needs in the lobby and navigate through campus. Received messages for entire administrative building. Fax, make copies/ build and file charts. Receive cash from homes for outing and shopping trips. Ensure money was documented and turned in to cashier. Report and communicate with security for any safety reasons as well as local fire and police departments. Answered high volume calls daily in professional manner always.

Working as direct care Professional i provided daily care for ladies in their home. I assisted with hygiene, made sure they attend work and other activities. accompany them to off campus outings. Diffuse behaviors and prompt residents to use calming skills daily. Stocked and made sure everything was always available on home. Chart on resident and document daily.